In our comparison of Nextiva vs. VoIPstudio, VoIPstudio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I had to give up some functionality to switch to this service from another big service provider, but the saving on the cost was well worth it. Overall, the key functionality works well, there are some issues, and the client support is excellent, so it is definitely a good and practical solution for us.
The desk phones are easy to register and the client support is really good. It is a relatively inexpensive solution considering the reliability of the communication network, the level of service provision, and the terms offered for service utilization.
There are issues with the software. For example, the text messages may arrive multiple times or many all together. Additionally, texts with pictures cannot be sent. Likewise, the contact synchronization process does not go smoothly and requires lots of added work to edit the contacts after syncing.
I can hardly complain about the quality of VoIPStudio considering the price it is available at. The software allows for easy and effective management via a desktop application. Users have access to dashboards that provide useful information. Although, the mobile application needs to be refined as it has quite a few bugs.
Reasonably priced for the quality, easy to manage and responsive team
Mobile application has bugs
While technical support was responsive, the same cannot be said for customer support when it came to billing or contract issues. Exiting the contract was a cumbersome process as Nextiva failed to honor their end of the agreement.
Their phones arrived preset and the onboarding process was remarkably streamlined. Technical support was prompt and effective whenever issues arose.
Despite being dissatisfied with the prices, breaking free required persistent efforts, numerous calls, and the involvement of a manager who didn't initially follow through. The experience of leaving Nextiva was far from smooth, emphasizing caution for potential customers.
Good and cheap for international calls and the number looks like a foreign one.
While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world. Not a useful app for us at all.
I had to give up some functionality to switch to this service from another big service provider, but the saving on the cost was well worth it. Overall, the key functionality works well, there are some issues, and the client support is excellent, so it is definitely a good and practical solution for us.
The desk phones are easy to register and the client support is really good. It is a relatively inexpensive solution considering the reliability of the communication network, the level of service provision, and the terms offered for service utilization.
There are issues with the software. For example, the text messages may arrive multiple times or many all together. Additionally, texts with pictures cannot be sent. Likewise, the contact synchronization process does not go smoothly and requires lots of added work to edit the contacts after syncing.
While technical support was responsive, the same cannot be said for customer support when it came to billing or contract issues. Exiting the contract was a cumbersome process as Nextiva failed to honor their end of the agreement.
Their phones arrived preset and the onboarding process was remarkably streamlined. Technical support was prompt and effective whenever issues arose.
Despite being dissatisfied with the prices, breaking free required persistent efforts, numerous calls, and the involvement of a manager who didn't initially follow through. The experience of leaving Nextiva was far from smooth, emphasizing caution for potential customers.
I can hardly complain about the quality of VoIPStudio considering the price it is available at. The software allows for easy and effective management via a desktop application. Users have access to dashboards that provide useful information. Although, the mobile application needs to be refined as it has quite a few bugs.
Reasonably priced for the quality, easy to manage and responsive team
Mobile application has bugs
Good and cheap for international calls and the number looks like a foreign one.
While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world. Not a useful app for us at all.
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In our rating and review comparison of Nextiva vs. VoIPstudio, VoIPstudio has 33 user reviews and Nextiva has 66. The average star rating for VoIPstudio is 4.63 while Nextiva has an average rating of 4.34. VoIPstudio has more positive reviews than Nextiva. Comparing Nextiva vs. VoIPstudio reviews, VoIPstudio has stronger overall reviews.
Nextiva vs. VoIPstudio both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Contact Management, Language & Speech, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Zoho, Systems/Administrative, Disaster Recovery, After-Sales Service, Workforce Optimization. In our feature comparison of Nextiva vs. VoIPstudio, VoIPstudio offers more of the most popular features and tools than Nextiva.
In our pricing comparison of Nextiva vs. VoIPstudio, VoIPstudio's pricing starts at $4.99/month and is more affordable compared to Nextiva's starting cost of $17.95/month.
Our comparison of Nextiva vs. VoIPstudio shows that Nextiva scores higher in usability for learning curve, setup & support, ease of admin. VoIPstudio scores higher in ease of use, meets requirements, quality of support, but Nextiva has the best scores overall for system usability.
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