ServiceNow vs. Trellix: Which is Best? - Wheelhouse

ServiceNow vs. Trellix: Which is Best?

ServiceNow vs. Trellix Best Overall: Trellix

In our comparison of ServiceNow vs. Trellix, Trellix is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Trellix Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

ServiceNow Pricing
Price Range
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* Vendor does not share prices.

Trellix Pricing
Price Range
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* Vendor does not share prices.

Features

ServiceNow Features
  • Firewall
  • Encryption
  • Filtering
  • Threat Hunting
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
  • Anti-Ransomware
  • Exfiltration Prevention
  • Audit Trail
  • Performance Evaluations
  • Dashboard
  • Threat Analytics
  • Risk Assessments
  • Device Discovery
Trellix Features
  • Firewall
  • Encryption
  • Filtering
  • Threat Hunting
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
  • Anti-Ransomware
  • Exfiltration Prevention
  • Audit Trail
  • Performance Evaluations
  • Dashboard
  • Threat Analytics
  • Risk Assessments
  • Device Discovery

Pros & Cons

ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.
Trellix Pros & Cons
Pros
  • There is protection for all actions over the Internet or even the internal network that connects different machines
  • It protects the individual machine from all threats from emails, files, other computers, hackers and websites, etc
  • It also protects the entire network from all ends, internally and external threats as well
  • It is complete, updated and works seamlessly in the background
  • It is easy to manage despite being such a comprehensive product
  • In short, it is one of the best, if not the best security options that are out there.
Cons
  • I don’t like auto re-start and pop-ups.

Reviews

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Trellix Reviews
Top Favorable Review
H
Helena
Reviewed on Jul 2, 2021

For a complete security package for the entire company from all threats from any possible direction, this is a great protection tool.

There is protection for all actions over the Internet or even the internal network that connects different machines. It protects the individual machine from all threats from emails, files, other computers, hackers and websites, etc. It also protects the entire network from all ends, internally and external threats as well. It is complete, updated and works seamlessly in the background. It is easy to manage despite being such a comprehensive product. In short, it is one of the best, if not the best security options that are out there.

It is expensive, but then it is really a solution for an enterprise. Some files and software require special permission to open and use, which can be annoying, but a price for protection. The system slows down, and the PCs especially do experience a slower relaunch time.

Top Critical Review
P
Patsy
Reviewed on Jul 2, 2021

A cost-effective, simple and flexible app.

I don’t like auto re-start and pop-ups.

Alternatives

ServiceNow Alternatives
8.6
Trellix Alternatives
8.6
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ServiceNow vs. Trellix: Detailed Comparison

ServiceNow vs. Trellix Top Ratings & Reviews: Trellix

In our rating and review comparison of ServiceNow vs. Trellix, Trellix has 28 user reviews and ServiceNow has 16. The average star rating for Trellix is 4.32 while ServiceNow has an average rating of 4.31. Trellix has more positive reviews than ServiceNow. Comparing ServiceNow vs. Trellix reviews, Trellix has stronger overall reviews.

ServiceNow vs. Trellix Best Features & Functionality: Trellix

ServiceNow vs. Trellix both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Device Management, Network Management, Application Management, Data Management, Systems/Administrative, Configuration Management, Sync/Refresh, Governance, Risk, & Compliance (GRC), Collaboration Tools, Reminders/Alerts, Workflow Automation, Software Development Lifecycle (SDLC) Integrations, Supported Technologies. In our feature comparison of ServiceNow vs. Trellix, Trellix offers more of the most popular features and tools than ServiceNow.

ServiceNow vs. Trellix Best Pricing: Trellix

In our pricing comparison of ServiceNow vs. Trellix, Trellix's pricing starts at N/A/month and is more affordable compared to Trellix's starting cost of N/A/month.

ServiceNow vs. Trellix Best Usability: Trellix

Our comparison of ServiceNow vs. Trellix shows that Trellix scores higher in usability for meets requirements, setup & support, quality of support. ServiceNow scores higher in ease of use, learning curve, ease of admin, but Trellix has the best scores overall for system usability.

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