LogMeIn Rescue by GoTo vs. ScreenMeet: Which is Best?

LogMeIn Rescue by GoTo vs. ScreenMeet: Which is Best?

LogMeIn Rescue by GoTo vs. ScreenMeet Best Overall: LogMeIn Rescue by GoTo

In our comparison of LogMeIn Rescue by GoTo vs. ScreenMeet, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LogMeIn Rescue by GoTo Quick Info
WH Score:
8.9
Pricing Score:
8.6
Feature Score:
8.2
Usability Score:
7.9
Company Size:All Sizes
Platforms:
ScreenMeet Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.2
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

LogMeIn Rescue by GoTo Pricing
LogMeIn Rescue by GoTo
$108.25
per user / per month
ScreenMeet Pricing
Price Range
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Features

LogMeIn Rescue by GoTo Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
ScreenMeet Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

LogMeIn Rescue by GoTo Pros & Cons
Pros
  • Rescue software excels in providing remote access to computers, especially when administrative rights are required
  • Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Cons
  • When controlling someone's device, the movement can be a bit slow.
ScreenMeet Pros & Cons
Pros
  • Stable connectivity, bug free.
Cons

    Reviews

    LogMeIn Rescue by GoTo Reviews
    Top Favorable Review
    M
    Mark
    Reviewed on Jul 2, 2021

    Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.

    Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.

    Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.

    Top Critical Review
    C
    Carmen
    Reviewed on Jul 2, 2021

    I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems

    I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.

    When controlling someone's device, the movement can be a bit slow

    ScreenMeet Reviews
    Top Favorable Review
    A
    Angel
    Reviewed on Jul 2, 2021

    I have nothing negative to say. The application is easy to use and always reliable.

    Stable connectivity, bug free

    Using a name-based link system instead of a number-based link system

    Top Critical Review
    P
    Patricia
    Reviewed on Jul 2, 2021

    With ScreenMeet, our support tasks have become much simpler, leading to enhanced productivity and better customer satisfaction. The platform's beneficial features have contributed to a smoother support experience overall.

    Impressive video calling feature. Assigning and status features are incredibly helpful, ensuring a seamless workflow and efficient task management.

    Alternatives

    LogMeIn Rescue by GoTo Alternatives
    ScreenMeet Alternatives
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    LogMeIn Rescue by GoTo vs. ScreenMeet: Detailed Comparison

    LogMeIn Rescue by GoTo vs. ScreenMeet Top Ratings & Reviews: ScreenMeet

    In our rating and review comparison of LogMeIn Rescue by GoTo vs. ScreenMeet, ScreenMeet has 11 user reviews and LogMeIn Rescue by GoTo has 79. The average star rating for ScreenMeet is 4.72 while LogMeIn Rescue by GoTo has an average rating of 4.53. ScreenMeet has more positive reviews than LogMeIn Rescue by GoTo. Comparing LogMeIn Rescue by GoTo vs. ScreenMeet reviews, ScreenMeet has stronger overall reviews.

    LogMeIn Rescue by GoTo vs. ScreenMeet Best Features & Functionality: ScreenMeet

    LogMeIn Rescue by GoTo vs. ScreenMeet both offer a strong set of features and functionality including Remote Support Features, Help Desk Features, Conferencing Capabilities, Chat/IM Management, Collaboration Tools, File Management, Reporting & Analytics, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, Appointments/Scheduling. In our feature comparison of LogMeIn Rescue by GoTo vs. ScreenMeet, ScreenMeet offers more of the most popular features and tools than LogMeIn Rescue by GoTo.

    LogMeIn Rescue by GoTo vs. ScreenMeet Best Pricing: ScreenMeet

    In our pricing comparison of LogMeIn Rescue by GoTo vs. ScreenMeet, ScreenMeet's pricing starts at N/A/month and is more affordable compared to ScreenMeet's starting cost of N/A/month.

    LogMeIn Rescue by GoTo vs. ScreenMeet Best Usability: ScreenMeet

    Our comparison of LogMeIn Rescue by GoTo vs. ScreenMeet shows that ScreenMeet scores higher in usability for meets requirements, learning curve, setup & support. LogMeIn Rescue by GoTo scores higher in ease of use, quality of support, ease of admin, but ScreenMeet has the best scores overall for system usability.

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