Kinetic Business vs. PanTerra - Streams: Which is Best?

Kinetic Business vs. PanTerra - Streams: Which is Best?

Kinetic Business vs. PanTerra - Streams Best Overall: PanTerra - Streams

In our comparison of Kinetic Business vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Kinetic Business Quick Info
WH Score:
5.3
Pricing Score:
5.3
Feature Score:
6.3
Usability Score:
5.1
Company Size:All Sizes
Platforms:
PanTerra - Streams Quick Info
WH Score:
9.2
Pricing Score:
8.7
Feature Score:
8.4
Usability Score:
8.8
Company Size:All Sizes
Platforms:

Pricing

Kinetic Business Pricing
Kinetic Business Phone Lines
Free
per phone number / per month
PanTerra - Streams Pricing
Business Plus
$20
per user / per month
Professional
$25
per user / per month
Call Center
$35
per user / per month
Contact Center
Contact Us

Features

Kinetic Business Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • SIP Trunking
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
PanTerra - Streams Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • SIP Trunking
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

Kinetic Business Pros & Cons
Pros
  • I really liked was their customer service
  • It was great to be able to easily open tickets through their portal or by calling their 800 number
  • Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
Cons
  • We experienced more and longer outages than we considered acceptable
  • During those times, getting in touch with someone for updates and reasons behind the outages was difficult
  • Additionally, the cost-to-bandwidth ratio was too high for our liking.
PanTerra - Streams Pros & Cons
Pros
  • great support.
Cons

    Reviews

    Kinetic Business Reviews
    Top Favorable Review
    R
    Robert
    Reviewed on Jul 2, 2021

    Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.

    I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.

    We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.

    Top Critical Review
    R
    Robert
    Reviewed on Jul 2, 2021

    Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.

    I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.

    We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.

    PanTerra - Streams Reviews
    Top Favorable Review
    H
    Henry G.
    Reviewed on Jul 2, 2021

    The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.

    great support.

    so many features it can take a while to use an and master.

    Top Critical Review
    J
    Johnnie M.
    Reviewed on Jul 2, 2021

    I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!

    The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.

    Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.

    Alternatives

    Kinetic Business Alternatives
    PanTerra - Streams Alternatives
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    Kinetic Business vs. PanTerra - Streams: Detailed Comparison

    Kinetic Business vs. PanTerra - Streams Top Ratings & Reviews: PanTerra - Streams

    In our rating and review comparison of Kinetic Business vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and Kinetic Business has 1. The average star rating for PanTerra - Streams is 5 while Kinetic Business has an average rating of 3. PanTerra - Streams has more positive reviews than Kinetic Business. Comparing Kinetic Business vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.

    Kinetic Business vs. PanTerra - Streams Best Features & Functionality: PanTerra - Streams

    Kinetic Business vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Kinetic Business vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than Kinetic Business.

    Kinetic Business vs. PanTerra - Streams Best Pricing: PanTerra - Streams

    In our pricing comparison of Kinetic Business vs. PanTerra - Streams, PanTerra - Streams's pricing starts at $20/month and is more affordable compared to PanTerra - Streams's starting cost of $20/month.

    Kinetic Business vs. PanTerra - Streams Best Usability: PanTerra - Streams

    Our comparison of Kinetic Business vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Kinetic Business scores higher in ease of admin, but PanTerra - Streams has the best scores overall for system usability.

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