In our comparison of Help Lightning vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Add suggested to comparison
In our rating and review comparison of Help Lightning vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo has 79 user reviews and Help Lightning has 22. The average star rating for LogMeIn Rescue by GoTo is 4.53 while Help Lightning has an average rating of 4.45. LogMeIn Rescue by GoTo has more positive reviews than Help Lightning. Comparing Help Lightning vs. LogMeIn Rescue by GoTo reviews, LogMeIn Rescue by GoTo has stronger overall reviews.
Help Lightning vs. LogMeIn Rescue by GoTo both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, Contact Management, Appointments/Scheduling, After-Sales Service. In our feature comparison of Help Lightning vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo offers more of the most popular features and tools than Help Lightning.
In our pricing comparison of Help Lightning vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo's pricing starts at $108.25/month and is more affordable compared to LogMeIn Rescue by GoTo's starting cost of $108.25/month.
Our comparison of Help Lightning vs. LogMeIn Rescue by GoTo shows that LogMeIn Rescue by GoTo scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Help Lightning scores higher in meets requirements, but LogMeIn Rescue by GoTo has the best scores overall for system usability.
Get your personalized recommendations now.
