Fuze vs. RingCentral Video Solutions: Which is Best?

Fuze vs. RingCentral Video Solutions: Which is Best?

Fuze vs. RingCentral Video Solutions Best Overall: RingCentral Video Solutions

In our comparison of Fuze vs. RingCentral Video Solutions, RingCentral Video Solutions is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Fuze Quick Info
WH Score:
8.8
Pricing Score:
8.5
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
RingCentral Video Solutions Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
9.0
Company Size:All Sizes
Platforms:

Pricing

Fuze Pricing
Price Range
Contact Us

* Vendor does not share prices.

RingCentral Video Solutions Pricing
RingCentral Video Pro
Free
per host / per month
RingCentral Video Pro+
$10.99
per host / per month

Features

Fuze Features
  • Audio Conferencing
  • Video Conferencing
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Mute/Unmute
  • Screen Sharing
  • Group Chat
  • International Calling
  • Meeting Reports
  • Admin Reports
  • Presence Settings
  • Auto Attendant
  • Event-Driven Routing
  • Whiteboard
  • Notes
RingCentral Video Solutions Features
  • Audio Conferencing
  • Video Conferencing
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Mute/Unmute
  • Screen Sharing
  • Group Chat
  • International Calling
  • Meeting Reports
  • Admin Reports
  • Presence Settings
  • Auto Attendant
  • Event-Driven Routing
  • Whiteboard
  • Notes

Pros & Cons

Fuze Pros & Cons
Pros
  • The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
Cons
  • Terrible client care service-inaccessible
  • Bugs are very common.
RingCentral Video Solutions Pros & Cons
Pros
  • I like that I can have a separate phone number for business purposes.
Cons
  • The only thing I wish they had was an option for Q&A during the hosted webinars.

Reviews

Fuze Reviews
Top Favorable Review
C
Carol
Reviewed on Jul 2, 2021

Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.

The platform ensures a seamless and efficient experience, particularly for users on Apple devices.

While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.

Top Critical Review
T
Terri
Reviewed on Jul 2, 2021

This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.

When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.

Terrible client care service-inaccessible. Bugs are very common.

RingCentral Video Solutions Reviews
Top Favorable Review
C
Cindy
Reviewed on Jul 2, 2021

The product is helpful for conducting consultations over the phone.

I like that I can have a separate phone number for business purposes

Call quality is not consistent

Top Critical Review
D
Daniel
Reviewed on Jul 2, 2021

So, to sum it up, I think Ringcentral is a great video calling solution that offers stability and convenience. If you're looking for a reliable platform, I definitely recommend giving it a try!

One of the things I love about using Ringcentral is that I haven't faced any performance issues. The switch between device features is also seamless, which is a big plus. What's more, my customers don't need to install any applications to use it.

The only thing I wish they had was an option for Q&A during the hosted webinars.

Alternatives

Fuze Alternatives
RingCentral Video Solutions Alternatives
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Fuze vs. RingCentral Video Solutions: Detailed Comparison

Fuze vs. RingCentral Video Solutions Top Ratings & Reviews: Fuze

In our rating and review comparison of Fuze vs. RingCentral Video Solutions, Fuze has 39 user reviews and RingCentral Video Solutions has 6. The average star rating for Fuze is 4.15 while RingCentral Video Solutions has an average rating of 3.33. Fuze has more positive reviews than RingCentral Video Solutions. Comparing Fuze vs. RingCentral Video Solutions reviews, Fuze has stronger overall reviews.

Fuze vs. RingCentral Video Solutions Best Features & Functionality: RingCentral Video Solutions

Fuze vs. RingCentral Video Solutions both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Reporting & Analytics, Call Management & Administration, Collaboration Tools, File Management, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Fuze vs. RingCentral Video Solutions, RingCentral Video Solutions offers more of the most popular features and tools than Fuze.

Fuze vs. RingCentral Video Solutions Best Pricing: RingCentral Video Solutions

In our pricing comparison of Fuze vs. RingCentral Video Solutions, RingCentral Video Solutions's pricing starts at Free/month and is more affordable compared to RingCentral Video Solutions's starting cost of Free/month.

Fuze vs. RingCentral Video Solutions Best Usability: RingCentral Video Solutions

Our comparison of Fuze vs. RingCentral Video Solutions shows that RingCentral Video Solutions scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. Fuze scores higher in setup & support, quality of support, but RingCentral Video Solutions has the best scores overall for system usability.

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