In our comparison of Fuze vs. Poly, Fuze is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.
Hands-free calling, and allows you to muktitask
Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.
Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses
None
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.
Hands-free calling, and allows you to muktitask
Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone
I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.
Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses
None
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In our rating and review comparison of Fuze vs. Poly, Poly has 19 user reviews and Fuze has 38. The average star rating for Poly is 4.47 while Fuze has an average rating of 4.13. Poly has more positive reviews than Fuze. Comparing Fuze vs. Poly reviews, Poly has stronger overall reviews.
Fuze vs. Poly both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Call Routing Types, Collaboration Tools, File Management, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of Fuze vs. Poly, Fuze offers more of the most popular features and tools than Poly.
In our pricing comparison of Fuze vs. Poly, Poly's pricing starts at 0/month and is more affordable compared to Poly's starting cost of 0/month.
Our comparison of Fuze vs. Poly shows that Poly scores higher in usability for ease of use, quality of support, ease of admin. Fuze scores higher in meets requirements, learning curve, setup & support, but Poly has the best scores overall for system usability.
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