In our comparison of FixMe.IT vs. JumpCloud, JumpCloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
FixMe.IT allows us to support our remote workers with a lean IT team. It simplifies the management of Windows servers and desktops. The option to preinstall the software and access Windows computers saves us considerable time. Additionally, FixMe.IT permits us to share licenses among multiple IT staff members, resulting in substantial cost savings for team members who infrequently require its usage.
FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers. It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support. With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them. This quick and easy access to end-users' computers significantly reduces the duration of support calls. Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues. FixMe.IT enables us to achieve both efficiently.
The notable drawback of FixMe.IT is its lack of support for Linux, web browsers, and mobile platforms. It would be convenient if end-users could access the application through a web page instead of downloading an executable file and running it.
Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.
Budget-friendly pricing, no on-site hardware required, easy to use
None
FixMe.IT resolves the issue of remotely accessing customer servers without relying on RDP (Remote Desktop Protocol). This capability saves me significant time when checking backups and performing other tasks.
FixMe.IT offers exceptional user-friendliness. As an independent IT technician, I rely on it almost daily for remote tech support and monitoring of my clients' servers. The client interface is so straightforward that even those with limited technical knowledge can easily navigate it. When I was searching for a remote support solution, most well-known options were priced at $60 per month or more for a single license. FixMe.IT, on the other hand, costs only $30 per month while delivering the same level of functionality.
My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.
By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.
Automates tasks, saving time and improving cost-effectiveness
None
FixMe.IT allows us to support our remote workers with a lean IT team. It simplifies the management of Windows servers and desktops. The option to preinstall the software and access Windows computers saves us considerable time. Additionally, FixMe.IT permits us to share licenses among multiple IT staff members, resulting in substantial cost savings for team members who infrequently require its usage.
FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers. It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support. With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them. This quick and easy access to end-users' computers significantly reduces the duration of support calls. Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues. FixMe.IT enables us to achieve both efficiently.
The notable drawback of FixMe.IT is its lack of support for Linux, web browsers, and mobile platforms. It would be convenient if end-users could access the application through a web page instead of downloading an executable file and running it.
FixMe.IT resolves the issue of remotely accessing customer servers without relying on RDP (Remote Desktop Protocol). This capability saves me significant time when checking backups and performing other tasks.
FixMe.IT offers exceptional user-friendliness. As an independent IT technician, I rely on it almost daily for remote tech support and monitoring of my clients' servers. The client interface is so straightforward that even those with limited technical knowledge can easily navigate it. When I was searching for a remote support solution, most well-known options were priced at $60 per month or more for a single license. FixMe.IT, on the other hand, costs only $30 per month while delivering the same level of functionality.
My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.
Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.
Budget-friendly pricing, no on-site hardware required, easy to use
None
By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.
Automates tasks, saving time and improving cost-effectiveness
None
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In our rating and review comparison of FixMe.IT vs. JumpCloud, FixMe.IT has 60 user reviews and JumpCloud has 8. The average star rating for FixMe.IT is 4.71 while JumpCloud has an average rating of 4.5. FixMe.IT has more positive reviews than JumpCloud. Comparing FixMe.IT vs. JumpCloud reviews, FixMe.IT has stronger overall reviews.
FixMe.IT vs. JumpCloud both offer a strong set of features and functionality including Remote Support Features, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Password Management, Contact Management, After-Sales Service. In our feature comparison of FixMe.IT vs. JumpCloud, JumpCloud offers more of the most popular features and tools than FixMe.IT.
In our pricing comparison of FixMe.IT vs. JumpCloud, JumpCloud's pricing starts at $2/month and is more affordable compared to FixMe.IT's starting cost of $300/month.
Our comparison of FixMe.IT vs. JumpCloud shows that JumpCloud scores higher in usability for ease of use, meets requirements. FixMe.IT scores higher in learning curve, quality of support, ease of admin, but JumpCloud has the best scores overall for system usability.
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