EV Reach vs. FixMe.IT: Which is Best? - Wheelhouse

EV Reach vs. FixMe.IT: Which is Best?

EV Reach vs. FixMe.IT Best Overall: EV Reach

In our comparison of EV Reach vs. FixMe.IT, EV Reach is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

EV Reach Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.5
Company Size:All Sizes
Platforms:
FixMe.IT Quick Info
WH Score:
8.7
Pricing Score:
8.3
Feature Score:
8.0
Usability Score:
8.1
Company Size:Small Business, Mid Market
Platforms:

Pricing

EV Reach Pricing
Price Range
Contact Us

* Vendor does not share prices.

FixMe.IT Pricing
FixMe.IT by Techinline
$300
per user / per year

Features

EV Reach Features
  • Screen Sharing
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
FixMe.IT Features
  • Screen Sharing
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking

Pros & Cons

EV Reach Pros & Cons
Pros
  • One of the standout features of EV Reach is its ability to provide a comprehensive overview of your IT infrastructure
  • It offers valuable tools for effective management and control.
Cons
  • To date, I have not encountered any downsides or issues with EV Reach
  • Everything works well and meets my expectations.
FixMe.IT Pros & Cons
Pros
  • FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers
  • It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support
  • With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them
  • This quick and easy access to end-users' computers significantly reduces the duration of support calls
  • Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues
  • FixMe.IT enables us to achieve both efficiently.
Cons
  • My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.

Reviews

EV Reach Reviews
Top Favorable Review
M
Mark
Reviewed on Jul 2, 2021

EV Reach effectively solves the problem of remotely accessing home-based user machines, which was a difficulty before implementing it. This capability greatly enhances remote support and enables efficient troubleshooting and assistance to users working from home. Overall, EV Reach significantly improves the productivity and effectiveness of IT management in this regard.

One of the standout features of EV Reach is its ability to provide a comprehensive overview of your IT infrastructure. It offers valuable tools for effective management and control.

One drawback of EV Reach is the initial complexity of deploying software packages, which requires some time to become accustomed to. However, with practice, this becomes less challenging.

Top Critical Review
M
Marianne
Reviewed on Jul 2, 2021

EV Reach effectively addresses the needs of remoting and technical support for colleagues. It allows you to remotely access and assist their devices, making it easier to provide timely and efficient support whenever needed.

As a Tech Lead, I find Goverlan Reach to be the best application I have come across for remote access. It greatly assists me in my role, enabling smooth and efficient remote operations.

To date, I have not encountered any downsides or issues with EV Reach. Everything works well and meets my expectations.

FixMe.IT Reviews
Top Favorable Review
A
Alice
Reviewed on Jul 2, 2021

FixMe.IT allows us to support our remote workers with a lean IT team. It simplifies the management of Windows servers and desktops. The option to preinstall the software and access Windows computers saves us considerable time. Additionally, FixMe.IT permits us to share licenses among multiple IT staff members, resulting in substantial cost savings for team members who infrequently require its usage.

FixMe.IT is the most cost-effective solution we have ever employed for remote support of Windows end-users and servers. It offers a user-friendly experience for end-users, along with essential tools required by IT professionals to provide support. With a quick download and launch of a single file, support agents can view the end-users' screens or share their own screens with them. This quick and easy access to end-users' computers significantly reduces the duration of support calls. Our primary objective is to swiftly get users back to work and minimize the time spent by IT in resolving issues. FixMe.IT enables us to achieve both efficiently.

The notable drawback of FixMe.IT is its lack of support for Linux, web browsers, and mobile platforms. It would be convenient if end-users could access the application through a web page instead of downloading an executable file and running it.

Top Critical Review
L
Lee
Reviewed on Jul 2, 2021

FixMe.IT resolves the issue of remotely accessing customer servers without relying on RDP (Remote Desktop Protocol). This capability saves me significant time when checking backups and performing other tasks.

FixMe.IT offers exceptional user-friendliness. As an independent IT technician, I rely on it almost daily for remote tech support and monitoring of my clients' servers. The client interface is so straightforward that even those with limited technical knowledge can easily navigate it. When I was searching for a remote support solution, most well-known options were priced at $60 per month or more for a single license. FixMe.IT, on the other hand, costs only $30 per month while delivering the same level of functionality.

My only wish is for FixMe.IT to have a Mac version, as I have been using a Mac mini as my primary PC for quite some time now.

Alternatives

EV Reach Alternatives
FixMe.IT Alternatives
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EV Reach vs. FixMe.IT: Detailed Comparison

EV Reach vs. FixMe.IT Top Ratings & Reviews: FixMe.IT

In our rating and review comparison of EV Reach vs. FixMe.IT, FixMe.IT has 60 user reviews and EV Reach has 18. The average star rating for FixMe.IT is 4.71 while EV Reach has an average rating of 4.55. FixMe.IT has more positive reviews than EV Reach. Comparing EV Reach vs. FixMe.IT reviews, FixMe.IT has stronger overall reviews.

EV Reach vs. FixMe.IT Best Features & Functionality: EV Reach

EV Reach vs. FixMe.IT both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Chat/IM Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of EV Reach vs. FixMe.IT, EV Reach offers more of the most popular features and tools than FixMe.IT.

EV Reach vs. FixMe.IT Best Pricing: FixMe.IT

In our pricing comparison of EV Reach vs. FixMe.IT, FixMe.IT's pricing starts at $300/month and is more affordable compared to FixMe.IT's starting cost of $300/month.

EV Reach vs. FixMe.IT Best Usability: EV Reach

Our comparison of EV Reach vs. FixMe.IT shows that EV Reach scores higher in usability for meets requirements, setup & support, quality of support, ease of admin. FixMe.IT scores higher in ease of use, learning curve, but EV Reach has the best scores overall for system usability.

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