Epic vs. NextGen: Which is Best? - Wheelhouse

Epic vs. NextGen: Which is Best?

Epic vs. NextGen Best Overall: Epic

In our comparison of Epic vs. NextGen, Epic is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Epic Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:
NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Epic Pricing
Price Range
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* Vendor does not share prices.

NextGen Pricing
Price Range
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* Vendor does not share prices.

Features

Epic Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Waitlist Management
NextGen Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Waitlist Management

Pros & Cons

Epic Pros & Cons
Pros
  • The features that improve the ability to perform research in an educational hospital are present in EPIC
  • To make sure that the right fees are passed to the research study/insurance, there are methods to generate lists of patients, monitor billing, and get tailored alerts
  • Running reports after determining and monitoring participation and advancement of research is simple.
Cons
  • There are no cons as such but a suggestion that EPIC should develop new ways that clinicians can come out with that would help them showcase their own unique skills based on their specialty
  • It may look difficult in the beginning
  • But, this way there will be an improvement in clinical efficiency.
NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Reviews

Epic Reviews
Top Favorable Review
M
Melody
Reviewed on Jul 2, 2021

The enhanced features for research in this system (e.g. the ability to get to records from other agencies which wok with EPIC) are the reason why we’re continuously using it. Regarding research, invoicing and compliance, this software has been of great help.

The features that improve the ability to perform research in an educational hospital are present in EPIC. To make sure that the right fees are passed to the research study/insurance, there are methods to generate lists of patients, monitor billing, and get tailored alerts. Running reports after determining and monitoring participation and advancement of research is simple.

Some research aspects are non-intuitive. Picking up a few back end reporting systems takes time due to the learning curve present.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Epic Care has a relevant interface suited for the clinical environment and a set up that is rather simple with the new layout with tab sections for the clinician. It coordinates the work and keeps continuity in the facility. Also, it helps to find out how much work still needs to be completed. It is also an important development that our institution is employing a new version which would create a flawless evenness between outpatient and inpatient.

There are no cons as such but a suggestion that EPIC should develop new ways that clinicians can come out with that would help them showcase their own unique skills based on their specialty. It may look difficult in the beginning. But, this way there will be an improvement in clinical efficiency.

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Alternatives

Epic Alternatives
NextGen Alternatives
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Epic vs. NextGen: Detailed Comparison

Epic vs. NextGen Top Ratings & Reviews: Epic

In our rating and review comparison of Epic vs. NextGen, Epic has 75 user reviews and NextGen has 152. The average star rating for Epic is 4.49 while NextGen has an average rating of 3.99. Epic has more positive reviews than NextGen. Comparing Epic vs. NextGen reviews, Epic has stronger overall reviews.

Epic vs. NextGen Best Features & Functionality: Epic

Epic vs. NextGen both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of Epic vs. NextGen, Epic offers more of the most popular features and tools than NextGen.

Epic vs. NextGen Best Pricing: NextGen

In our pricing comparison of Epic vs. NextGen, NextGen's pricing starts at N/A/month and is more affordable compared to NextGen's starting cost of N/A/month.

Epic vs. NextGen Best Usability: Epic

Our comparison of Epic vs. NextGen shows that Epic scores higher in usability for learning curve. NextGen scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Epic has the best scores overall for system usability.

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