Epic vs. eClinicalWorks: Which is Best? - Wheelhouse

Epic vs. eClinicalWorks: Which is Best?

Epic vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of Epic vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Epic Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

Epic Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

Epic Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Speech-to-Text
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Speech-to-Text

Pros & Cons

Epic Pros & Cons
Pros
  • The features that improve the ability to perform research in an educational hospital are present in EPIC
  • To make sure that the right fees are passed to the research study/insurance, there are methods to generate lists of patients, monitor billing, and get tailored alerts
  • Running reports after determining and monitoring participation and advancement of research is simple.
Cons
  • There are no cons as such but a suggestion that EPIC should develop new ways that clinicians can come out with that would help them showcase their own unique skills based on their specialty
  • It may look difficult in the beginning
  • But, this way there will be an improvement in clinical efficiency.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

Epic Reviews
Top Favorable Review
M
Melody
Reviewed on Jul 2, 2021

The enhanced features for research in this system (e.g. the ability to get to records from other agencies which wok with EPIC) are the reason why we’re continuously using it. Regarding research, invoicing and compliance, this software has been of great help.

The features that improve the ability to perform research in an educational hospital are present in EPIC. To make sure that the right fees are passed to the research study/insurance, there are methods to generate lists of patients, monitor billing, and get tailored alerts. Running reports after determining and monitoring participation and advancement of research is simple.

Some research aspects are non-intuitive. Picking up a few back end reporting systems takes time due to the learning curve present.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Epic Care has a relevant interface suited for the clinical environment and a set up that is rather simple with the new layout with tab sections for the clinician. It coordinates the work and keeps continuity in the facility. Also, it helps to find out how much work still needs to be completed. It is also an important development that our institution is employing a new version which would create a flawless evenness between outpatient and inpatient.

There are no cons as such but a suggestion that EPIC should develop new ways that clinicians can come out with that would help them showcase their own unique skills based on their specialty. It may look difficult in the beginning. But, this way there will be an improvement in clinical efficiency.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

Epic Alternatives
eClinicalWorks Alternatives
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Epic vs. eClinicalWorks: Detailed Comparison

Epic vs. eClinicalWorks Top Ratings & Reviews: Epic

In our rating and review comparison of Epic vs. eClinicalWorks, Epic has 75 user reviews and eClinicalWorks has 68. The average star rating for Epic is 4.49 while eClinicalWorks has an average rating of 3.42. Epic has more positive reviews than eClinicalWorks. Comparing Epic vs. eClinicalWorks reviews, Epic has stronger overall reviews.

Epic vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

Epic vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, Document Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Epic vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Epic.

Epic vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of Epic vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

Epic vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of Epic vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. Epic scores higher in setup & support, but eClinicalWorks has the best scores overall for system usability.

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