DrChrono vs. athenaClinicals: Which is Best? - Wheelhouse

DrChrono vs. athenaClinicals: Which is Best?

DrChrono vs. athenaClinicals Best Overall: athenaClinicals

In our comparison of DrChrono vs. athenaClinicals, athenaClinicals is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:
athenaClinicals Quick Info
WH Score:
8.4
Pricing Score:
7.9
Feature Score:
7.9
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

DrChrono Pricing
Price Range
Contact Us

* Vendor does not share prices.

athenaClinicals Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

DrChrono Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
athenaClinicals Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering

Pros & Cons

DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
athenaClinicals Pros & Cons
Pros
  • Streamlining the management of patient charts and information, offering a stress-free and efficient platform for communication with patients.
Cons
  • Inability to integrate with our non-licensed practitioners.

Reviews

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

athenaClinicals Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

Clinicals has significantly improved our ability to navigate patient charts and doctor's notes, simplifying our daily tasks and enhancing patient communication.

Streamlining the management of patient charts and information, offering a stress-free and efficient platform for communication with patients.

None

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

For medical practices with licensed MDs, LCSWs, LMHCs, LCACs, and LMFTs, Athena is a game-changer. Its efficiency in managing diagnoses, allergies, medications, and appointments makes it a top recommendation, especially for practices that incorporate behavioral health and mental health services.

User-friendly system, ensuring a seamless transition to the next steps in our medical practice. The layout is intuitive, making it easy to access crucial information such as diagnoses, allergies, medications, and appointments.

Inability to integrate with our non-licensed practitioners.

Alternatives

DrChrono Alternatives
athenaClinicals Alternatives
9.0
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DrChrono vs. athenaClinicals: Detailed Comparison

DrChrono vs. athenaClinicals Top Ratings & Reviews: athenaClinicals

In our rating and review comparison of DrChrono vs. athenaClinicals, athenaClinicals has 8 user reviews and DrChrono has 39. The average star rating for athenaClinicals is 4.25 while DrChrono has an average rating of 3.25. athenaClinicals has more positive reviews than DrChrono. Comparing DrChrono vs. athenaClinicals reviews, athenaClinicals has stronger overall reviews.

DrChrono vs. athenaClinicals Best Features & Functionality: athenaClinicals

DrChrono vs. athenaClinicals both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of DrChrono vs. athenaClinicals, athenaClinicals offers more of the most popular features and tools than DrChrono.

DrChrono vs. athenaClinicals Best Pricing: athenaClinicals

In our pricing comparison of DrChrono vs. athenaClinicals, athenaClinicals's pricing starts at N/A/month and is more affordable compared to athenaClinicals's starting cost of N/A/month.

DrChrono vs. athenaClinicals Best Usability: athenaClinicals

Our comparison of DrChrono vs. athenaClinicals shows that athenaClinicals scores higher in usability for quality of support. DrChrono scores higher in ease of use, meets requirements, learning curve, setup & support, ease of admin, but athenaClinicals has the best scores overall for system usability.

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