In our comparison of Dameware vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Dameware is a flexible, lightweight, and simple to maintain remote assistance and remote control solution. It is a more practical and effective method than the previous one since it centralizes various functions into a single set of tools. Dameware's features and advantages make the licensing price worthwhile despite the fact that it can be a bit expensive.
Easy to maintain, versatile and various modules
Licensing is expensive
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
Even when the user isn't around, SolarWinds Dameware is an easy approach to establishing a connection to end-user computers or devices and investigating problems. After the session, files shared via this are simply reversed. Throughout sessions, it additionally gives technicians chat support snippets. In spite of the user's location, professionals can now remotely narrow down the problem. However, if the bandwidth is limited, the connection could be unreliable. Displaying every monitor on a different slide could further enhance multiscreen remote conferences.
Simple to use and chat suport
Multiscreen session should be improved and connection is terrible if the bandwidth is limited
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Dameware is a flexible, lightweight, and simple to maintain remote assistance and remote control solution. It is a more practical and effective method than the previous one since it centralizes various functions into a single set of tools. Dameware's features and advantages make the licensing price worthwhile despite the fact that it can be a bit expensive.
Easy to maintain, versatile and various modules
Licensing is expensive
Even when the user isn't around, SolarWinds Dameware is an easy approach to establishing a connection to end-user computers or devices and investigating problems. After the session, files shared via this are simply reversed. Throughout sessions, it additionally gives technicians chat support snippets. In spite of the user's location, professionals can now remotely narrow down the problem. However, if the bandwidth is limited, the connection could be unreliable. Displaying every monitor on a different slide could further enhance multiscreen remote conferences.
Simple to use and chat suport
Multiscreen session should be improved and connection is terrible if the bandwidth is limited
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
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In our rating and review comparison of Dameware vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo has 79 user reviews and Dameware has 9. The average star rating for LogMeIn Rescue by GoTo is 4.53 while Dameware has an average rating of 3.77. LogMeIn Rescue by GoTo has more positive reviews than Dameware. Comparing Dameware vs. LogMeIn Rescue by GoTo reviews, LogMeIn Rescue by GoTo has stronger overall reviews.
Dameware vs. LogMeIn Rescue by GoTo both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, Contact Management, Appointments/Scheduling, After-Sales Service. In our feature comparison of Dameware vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo offers more of the most popular features and tools than Dameware.
In our pricing comparison of Dameware vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo's pricing starts at 0/month and is more affordable compared to LogMeIn Rescue by GoTo's starting cost of 0/month.
Our comparison of Dameware vs. LogMeIn Rescue by GoTo shows that LogMeIn Rescue by GoTo scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Dameware scores higher in quality of support, but LogMeIn Rescue by GoTo has the best scores overall for system usability.
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