In our comparison of Comcast vs. GoToConnect, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.
Wide range of features
Difficult to adapt to, complicated interface, unresponsive support team
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.
The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.
I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.
Wide range of features
Difficult to adapt to, complicated interface, unresponsive support team
I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.
The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.
I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of Comcast vs. GoToConnect, GoToConnect has 36 user reviews and Comcast has 12. The average star rating for GoToConnect is 4.44 while Comcast has an average rating of 3.41. GoToConnect has more positive reviews than Comcast. Comparing Comcast vs. GoToConnect reviews, GoToConnect has stronger overall reviews.
Comcast vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Supported Channels, Remote Support Features, Supported Devices/Hardware, Systems/Administrative, Cybersecurity Features, Disaster Recovery, Help Desk Features. In our feature comparison of Comcast vs. GoToConnect, Comcast offers more of the most popular features and tools than GoToConnect.
In our pricing comparison of Comcast vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of Comcast vs. GoToConnect shows that GoToConnect scores higher in usability for learning curve, setup & support, quality of support, ease of admin. Comcast scores higher in ease of use, meets requirements, but GoToConnect has the best scores overall for system usability.
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