AVG vs. ServiceNow: Which is Best? - Wheelhouse

AVG vs. ServiceNow: Which is Best?

AVG vs. ServiceNow Best Overall: AVG

In our comparison of AVG vs. ServiceNow, AVG is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

AVG Quick Info
WH Score:
8.6
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.0
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

AVG Pricing
AVG Internet Security Business Edition
$170.97
per year
ServiceNow Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

AVG Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Endpoint Detection and Response (EDR)
  • Firewall
  • Encryption
  • Filtering
  • Attack Surface Monitoring
  • Threat Hunting
  • Threat Intelligence
  • Incident Response & Remediation
ServiceNow Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Endpoint Detection and Response (EDR)
  • Firewall
  • Encryption
  • Filtering
  • Attack Surface Monitoring
  • Threat Hunting
  • Threat Intelligence
  • Incident Response & Remediation

Pros & Cons

AVG Pros & Cons
Pros
  • Has nice and satisfactory occasional background scans
  • The price is fair for the robust security it offers.
Cons
  • While searching viruses, it runs terribly slowly.
ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.

Reviews

AVG Reviews
Top Favorable Review
K
Karen
Reviewed on Jul 2, 2021

The protection offered by this inexpensive software is robust.

Has nice and satisfactory occasional background scans. The price is fair for the robust security it offers.

Has fairly irritating and intrusive ads promoting updates or other solution from a like developer.

Top Critical Review
C
Connie
Reviewed on Jul 2, 2021

My computer has been functioning seamlessly since I installed AVG, operating it is simple, and it is user friendly.

While searching viruses, it runs terribly slowly.

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Alternatives

AVG Alternatives
8.3
ServiceNow Alternatives
8.3
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AVG vs. ServiceNow: Detailed Comparison

AVG vs. ServiceNow Top Ratings & Reviews: AVG

In our rating and review comparison of AVG vs. ServiceNow, AVG has 161 user reviews and ServiceNow has 16. The average star rating for AVG is 4.36 while ServiceNow has an average rating of 4.31. AVG has more positive reviews than ServiceNow. Comparing AVG vs. ServiceNow reviews, AVG has stronger overall reviews.

AVG vs. ServiceNow Best Features & Functionality: ServiceNow

AVG vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Systems/Administrative, Governance, Risk, & Compliance (GRC), Collaboration Tools, Supported Technologies, After-Sales Service. In our feature comparison of AVG vs. ServiceNow, ServiceNow offers more of the most popular features and tools than AVG.

AVG vs. ServiceNow Best Pricing: ServiceNow

In our pricing comparison of AVG vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.

AVG vs. ServiceNow Best Usability: ServiceNow

Our comparison of AVG vs. ServiceNow shows that ServiceNow scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. AVG scores higher in setup & support, quality of support, but ServiceNow has the best scores overall for system usability.

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