Allworx vs. VirtualPBX: Which is Best? - Wheelhouse

Allworx vs. VirtualPBX: Which is Best?

Allworx vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Allworx vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Allworx Quick Info
WH Score:
8.2
Pricing Score:
7.5
Feature Score:
7.7
Usability Score:
8.0
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Allworx Pricing
Price Range
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* Vendor does not share prices.

VirtualPBX Pricing

N/A

Features

Allworx Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Allworx Pros & Cons
Pros
  • Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.
Cons
    VirtualPBX Pros & Cons
    Pros
    • Excellent customer service, numerous features available.
    Cons
    • Somewhat perplexing.

    Reviews

    Allworx Reviews
    Top Favorable Review
    K
    Kenneth
    Reviewed on Jul 2, 2021

    It was initially difficult to begin using this software and to keep the availability of reps in queues shutting the server required some customization

    Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.

    The calls that this system can handle are minimal. You require another phone server if you want more than 10 queues since that’s the maximum number of queues.

    Top Critical Review
    V
    Valerie
    Reviewed on Jul 2, 2021

    Great features and gets the job done

    Very helpful, collaborative, has plenty of diverse features and function that make communication in a business environment easy and effectual, has a desktop app that lets you see on the screen of the computer incoming and outgoing calls and the availability of other persons in your network. Tracing your employee’s calls is equally possible using Allworx.

    VirtualPBX Reviews
    Top Favorable Review
    O
    Oleta
    Reviewed on Jul 2, 2021

    I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

    Excellent customer service, numerous features available

    Quite perplexing initially to get things ported

    Top Critical Review
    R
    Roberto
    Reviewed on Jul 2, 2021

    Port in Toll free number to present system.

    Simpler to use, helpful customer service.

    Somewhat perplexing

    Alternatives

    Allworx Alternatives
    VirtualPBX Alternatives
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    Allworx vs. VirtualPBX: Detailed Comparison

    Allworx vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

    In our rating and review comparison of Allworx vs. VirtualPBX, VirtualPBX has 17 user reviews and Allworx has 6. The average star rating for VirtualPBX is 4.94 while Allworx has an average rating of 4.16. VirtualPBX has more positive reviews than Allworx. Comparing Allworx vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

    Allworx vs. VirtualPBX Best Features & Functionality: VirtualPBX

    Allworx vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of Allworx vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than Allworx.

    Allworx vs. VirtualPBX Best Pricing: VirtualPBX

    In our pricing comparison of Allworx vs. VirtualPBX, VirtualPBX's pricing starts at 0/month and is more affordable compared to VirtualPBX's starting cost of 0/month.

    Allworx vs. VirtualPBX Best Usability: VirtualPBX

    Our comparison of Allworx vs. VirtualPBX shows that VirtualPBX scores higher in usability for meets requirements, learning curve, setup & support, quality of support. Allworx scores higher in ease of use, ease of admin, but VirtualPBX has the best scores overall for system usability.

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