In our comparison of Allworx vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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It was initially difficult to begin using this software and to keep the availability of reps in queues shutting the server required some customization
Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.
The calls that this system can handle are minimal. You require another phone server if you want more than 10 queues since that’s the maximum number of queues.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
Great features and gets the job done
Very helpful, collaborative, has plenty of diverse features and function that make communication in a business environment easy and effectual, has a desktop app that lets you see on the screen of the computer incoming and outgoing calls and the availability of other persons in your network. Tracing your employee’s calls is equally possible using Allworx.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
It was initially difficult to begin using this software and to keep the availability of reps in queues shutting the server required some customization
Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.
The calls that this system can handle are minimal. You require another phone server if you want more than 10 queues since that’s the maximum number of queues.
Great features and gets the job done
Very helpful, collaborative, has plenty of diverse features and function that make communication in a business environment easy and effectual, has a desktop app that lets you see on the screen of the computer incoming and outgoing calls and the availability of other persons in your network. Tracing your employee’s calls is equally possible using Allworx.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of Allworx vs. Switchvox Cloud, Allworx has 6 user reviews and Switchvox Cloud has 22. The average star rating for Allworx is 4.16 while Switchvox Cloud has an average rating of 3.90. Allworx has more positive reviews than Switchvox Cloud. Comparing Allworx vs. Switchvox Cloud reviews, Allworx has stronger overall reviews.
Allworx vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Allworx vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Allworx.
In our pricing comparison of Allworx vs. Switchvox Cloud, Switchvox Cloud's pricing starts at 0/month and is more affordable compared to Switchvox Cloud's starting cost of 0/month.
Our comparison of Allworx vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. Allworx scores higher in setup & support, quality of support, but Switchvox Cloud has the best scores overall for system usability.
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