Act! vs. Prophet: Which is Best? - Wheelhouse

Act! vs. Prophet: Which is Best?

Act! vs. Prophet Best Overall: Act!

In our comparison of Act! vs. Prophet, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Prophet Quick Info
WH Score:
7.5
Pricing Score:
7.1
Feature Score:
6.9
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Prophet Pricing
Contact Manager
$25
per user / per month
Sales CRM
$55
per user / per month
Enterprise
$75
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • Activity Log
  • KPI Tracking
  • Call Lists
  • Email
  • Product Catalog
  • Estimates & Quotations
  • Custom Fields
  • Custom Tables
  • Notes
  • File Generation
Prophet Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • Activity Log
  • KPI Tracking
  • Call Lists
  • Email
  • Product Catalog
  • Estimates & Quotations
  • Custom Fields
  • Custom Tables
  • Notes
  • File Generation

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Prophet Pros & Cons
Pros
  • Its reporting and forecasting functions have proven to be invaluable in keeping everyone on the team satisfied.
Cons
  • None.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Prophet Reviews
Top Favorable Review
R
Robert
Reviewed on Jul 2, 2021

It ensures that we have a clear and accurate overview of our sales pipeline, ultimately leading to more informed decision-making.

Its reporting and forecasting functions have proven to be invaluable in keeping everyone on the team satisfied.

None

Top Critical Review
R
Robert
Reviewed on Jul 2, 2021

It ensures that we have a clear and accurate overview of our sales pipeline, ultimately leading to more informed decision-making.

Its reporting and forecasting functions have proven to be invaluable in keeping everyone on the team satisfied.

None

Alternatives

Act! Alternatives
8.6
Prophet Alternatives
8.6
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Act! vs. Prophet: Detailed Comparison

Act! vs. Prophet Top Ratings & Reviews: Prophet

In our rating and review comparison of Act! vs. Prophet, Prophet has 5 user reviews and Act! has 140. The average star rating for Prophet is 4.2 while Act! has an average rating of 4.05. Prophet has more positive reviews than Act!. Comparing Act! vs. Prophet reviews, Prophet has stronger overall reviews.

Act! vs. Prophet Best Features & Functionality: Act!

Act! vs. Prophet both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Contact Management, Reporting & Analytics, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Workflow Automation, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Prophet, Act! offers more of the most popular features and tools than Prophet.

Act! vs. Prophet Best Pricing: Prophet

In our pricing comparison of Act! vs. Prophet, Prophet's pricing starts at $25/month and is more affordable compared to Act!'s starting cost of $30/month.

Act! vs. Prophet Best Usability: Act!

Our comparison of Act! vs. Prophet shows that Act! scores higher in usability for learning curve, setup & support, quality of support. Prophet scores higher in ease of use, meets requirements, ease of admin, but Act! has the best scores overall for system usability.

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