Act! vs. Microsoft Dynamics 365 Business Central: Which is Best?

Act! vs. Microsoft Dynamics 365 Business Central: Which is Best?

Act! vs. Microsoft Dynamics 365 Business Central Best Overall: Act!

In our comparison of Act! vs. Microsoft Dynamics 365 Business Central, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Microsoft Dynamics 365 Business Central Quick Info
WH Score:
8.5
Pricing Score:
7.9
Feature Score:
8.4
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Microsoft Dynamics 365 Business Central Pricing
Business Central Essentials
Free
per user / per month
Business Central Premium
Free
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Bill of Materials (BOM)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Assembly Management
  • Shop Floor Control
  • Secondary Contacts
  • Product Catalog
  • Payment Processing
  • Payment Gateways
  • Billing Model Management
  • Budget Management
Microsoft Dynamics 365 Business Central Features
  • Pipeline Management
  • Deal Management
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Bill of Materials (BOM)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Assembly Management
  • Shop Floor Control
  • Secondary Contacts
  • Product Catalog
  • Payment Processing
  • Payment Gateways
  • Billing Model Management
  • Budget Management

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Microsoft Dynamics 365 Business Central Pros & Cons
Pros
  • MS Dynamics offers an array of descriptive and simple to interpret data, views, and charts.
Cons
  • Horrible phone feature, and it frequently froze.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Microsoft Dynamics 365 Business Central Reviews
Top Favorable Review
M
Michael
Reviewed on Jul 2, 2021

Using Dynamics is always a joy.

MS Dynamics offers an array of descriptive and simple to interpret data, views, and charts

None.

Top Critical Review
N
Nancy
Reviewed on Jul 2, 2021

Operating is was fairly simple, its feature packed, and compared to other CRM systems, it was much simpler and easier.

Horrible phone feature, and it frequently froze

Alternatives

Act! Alternatives
8.6
Microsoft Dynamics 365 Business Central Alternatives
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Act! vs. Microsoft Dynamics 365 Business Central: Detailed Comparison

Act! vs. Microsoft Dynamics 365 Business Central Top Ratings & Reviews: Microsoft Dynamics 365 Business Central

In our rating and review comparison of Act! vs. Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Business Central has 505 user reviews and Act! has 140. The average star rating for Microsoft Dynamics 365 Business Central is 4.34 while Act! has an average rating of 4.05. Microsoft Dynamics 365 Business Central has more positive reviews than Act!. Comparing Act! vs. Microsoft Dynamics 365 Business Central reviews, Microsoft Dynamics 365 Business Central has stronger overall reviews.

Act! vs. Microsoft Dynamics 365 Business Central Best Features & Functionality: Microsoft Dynamics 365 Business Central

Act! vs. Microsoft Dynamics 365 Business Central both offer a strong set of features and functionality including Manufacturing/Production Management, Inventory Management, Cash Flow Management, Governance, Risk, & Compliance (GRC), Accounting Features, Customer Relationship Management (CRM) Features, Campaign Management, Campaign Types, Human Resources (HR) Features, Project Management Features, Reporting & Analytics, Resource Management, Payroll Features, Asset Management, Shipping & Logistics, Document Management, Collaboration Tools, Portal Types, Workflow Automation, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Report Management, Data Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, After-Sales Service, Attendance Management. In our feature comparison of Act! vs. Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Business Central offers more of the most popular features and tools than Act!.

Act! vs. Microsoft Dynamics 365 Business Central Best Pricing: Microsoft Dynamics 365 Business Central

In our pricing comparison of Act! vs. Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Business Central's pricing starts at Free/month and is more affordable compared to Microsoft Dynamics 365 Business Central's starting cost of Free/month.

Act! vs. Microsoft Dynamics 365 Business Central Best Usability: Act!

Our comparison of Act! vs. Microsoft Dynamics 365 Business Central shows that Act! scores higher in usability for learning curve, ease of admin. Microsoft Dynamics 365 Business Central scores higher in ease of use, meets requirements, setup & support, quality of support, but Act! has the best scores overall for system usability.

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