In our comparison of GoToConnect vs. net2phone, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
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In our rating and review comparison of GoToConnect vs. net2phone, GoToConnect has 36 user reviews and net2phone has 6. The average star rating for GoToConnect is 4.44 while net2phone has an average rating of 3.83. GoToConnect has more positive reviews than net2phone. Comparing GoToConnect vs. net2phone reviews, GoToConnect has stronger overall reviews.
GoToConnect vs. net2phone both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. net2phone, GoToConnect offers more of the most popular features and tools than net2phone.
In our pricing comparison of GoToConnect vs. net2phone, GoToConnect's pricing starts at $27/month and is more affordable compared to net2phone's starting cost of $22.99/month.
Our comparison of GoToConnect vs. net2phone shows that GoToConnect scores higher in usability for ease of use, learning curve, setup & support, quality of support. net2phone scores higher in meets requirements, ease of admin, but GoToConnect has the best scores overall for system usability.
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