In our comparison of GoToConnect vs. Grasshopper, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.
None
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax
Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.
None
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In our rating and review comparison of GoToConnect vs. Grasshopper, GoToConnect has 35 user reviews and Grasshopper has 33. The average star rating for GoToConnect is 4.45 while Grasshopper has an average rating of 4.39. GoToConnect has more positive reviews than Grasshopper. Comparing GoToConnect vs. Grasshopper reviews, GoToConnect has stronger overall reviews.
GoToConnect vs. Grasshopper both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. Grasshopper, GoToConnect offers more of the most popular features and tools than Grasshopper.
In our pricing comparison of GoToConnect vs. Grasshopper, Grasshopper's pricing starts at Free/month and is more affordable compared to Grasshopper's starting cost of Free/month.
Our comparison of GoToConnect vs. Grasshopper shows that GoToConnect scores higher in usability for learning curve, quality of support, ease of admin. Grasshopper scores higher in ease of use, meets requirements, setup & support, but GoToConnect has the best scores overall for system usability.
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