In our comparison of 8x8 X Series vs. net2phone, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
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In our rating and review comparison of 8x8 X Series vs. net2phone, net2phone has 6 user reviews and 8x8 X Series has 74. The average star rating for net2phone is 3.83 while 8x8 X Series has an average rating of 3.77. net2phone has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. net2phone reviews, net2phone has stronger overall reviews.
8x8 X Series vs. net2phone both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. net2phone, 8x8 X Series offers more of the most popular features and tools than net2phone.
In our pricing comparison of 8x8 X Series vs. net2phone, 8x8 X Series's pricing starts at $24/month and is more affordable compared to net2phone's starting cost of $22.99/month.
Our comparison of 8x8 X Series vs. net2phone shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support, quality of support. net2phone scores higher in meets requirements, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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