In our comparison of 3CX vs. Avaya UCaaS, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Add suggested to comparison
In our rating and review comparison of 3CX vs. Avaya UCaaS, 3CX has 87 user reviews and Avaya UCaaS has 23. The average star rating for 3CX is 4.33 while Avaya UCaaS has an average rating of 4.26. 3CX has more positive reviews than Avaya UCaaS. Comparing 3CX vs. Avaya UCaaS reviews, 3CX has stronger overall reviews.
3CX vs. Avaya UCaaS both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of 3CX vs. Avaya UCaaS, Avaya UCaaS offers more of the most popular features and tools than 3CX.
In our pricing comparison of 3CX vs. Avaya UCaaS, Avaya UCaaS's pricing starts at N/A/month and is more affordable compared to Avaya UCaaS's starting cost of N/A/month.
Our comparison of 3CX vs. Avaya UCaaS shows that Avaya UCaaS scores higher in usability for meets requirements, quality of support. 3CX scores higher in ease of use, learning curve, setup & support, ease of admin, but Avaya UCaaS has the best scores overall for system usability.
Get your personalized recommendations now.
