3CX vs. RingEX: Which is Best? - Wheelhouse

3CX vs. RingEX: Which is Best?

3CX vs. RingEX Best Overall: RingEX

In our comparison of 3CX vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

3CX Quick Info
WH Score:
8.4
Pricing Score:
7.7
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

3CX Pricing
3CX Free
Free
per year
3CX SMB
$175
per year
3CX PRO
$145
per year
3CX ENT
$180
per year
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

3CX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

3CX Pros & Cons
Pros
  • Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
Cons
  • Poor client care service.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

3CX Reviews
Top Favorable Review
B
Brandon
Reviewed on Jul 2, 2021

Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.

It frequently logs me out, and logging back in requires support assistance- a very lengthy process.

Top Critical Review
G
Gerald
Reviewed on Jul 2, 2021

If the software was commissioned appropriately, services could be much better.

Using it is simple and quick, and using the app it is possible to access it via phone.

Poor client care service.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

3CX Alternatives
RingEX Alternatives
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3CX vs. RingEX: Detailed Comparison

3CX vs. RingEX Top Ratings & Reviews: 3CX

In our rating and review comparison of 3CX vs. RingEX, 3CX has 87 user reviews and RingEX has 46. The average star rating for 3CX is 4.33 while RingEX has an average rating of 4.19. 3CX has more positive reviews than RingEX. Comparing 3CX vs. RingEX reviews, 3CX has stronger overall reviews.

3CX vs. RingEX Best Features & Functionality: RingEX

3CX vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Document Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of 3CX vs. RingEX, RingEX offers more of the most popular features and tools than 3CX.

3CX vs. RingEX Best Pricing: RingEX

In our pricing comparison of 3CX vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

3CX vs. RingEX Best Usability: RingEX

Our comparison of 3CX vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. 3CX scores higher in meets requirements, but RingEX has the best scores overall for system usability.

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