Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Large Language Models (LLMs)
Speech Recognition
Text-to-Speech
Speech-to-Text
Language Detection
Translations
Transcriptions
Speech Coaching
Chatbots
Notes
Virtual Assistant
Forecasting
Dashboard
Call Analytics
Voice Analytics
Quality Monitoring
Chat Reports
Sentiment Analysis
Email Reports
Compliance Reports
Risk Assessments
Behavioral Analytics
Conversation Analytics
Data Analytics
Engagement Analytics
Agent Analytics
Conversion Analytics
Quality of Service Reports
Call Monitoring
Call Scoring
Call Summary
360° Customer View
Call Recording
Data Modeling
Prompt Tuning
Knowledge Management
Search by Keyword
Customer Profiling
Complaint/Feedback Management
APIs
Salesforce
WhatsApp
Jira
Zendesk
Freshdesk
Pipedrive
SAP
Slack
Box
Dropbox
ADP
HubSpot
Asana
MailChimp
Genesys
Dynamics 365
BambooHR
Workday
Adobe Marketo
Google Docs
Google Drive
Microsoft Teams
Microsoft SharePoint
Microsoft OneDrive
Zoho Desk
Single Sign-On (SSO)
ISO
HIPAA
GDPR
CCPA
PCI
HITRUST
Document Redaction
Have you used Observe.AI in the past?
Help other people find the right software by sharing your Observe.AI experience.
