Dayforce Reviews & Overview

Excellent HR solution

Ceridian Dayforce has played a vital role in streamlining internal systems, establishing best practices, and achieving operational efficiency in the HR and Payroll departments. The system has enabled full automation of payment for separate vacation and alternate job rates, resulting in a 100% reduction in administration time. Overall, Dayforce has significantly improved payroll accuracy, reduced manual tasks, increased productivity, and enhanced communication and access to information for employees and supervisors.

• You appreciate the significant improvements that Ceridian Dayforce WFM has brought to your payroll processes.
• The accuracy of your payroll has dramatically increased, leading to a reduction in manual payroll entries and off-cycle paychecks to correct errors.
• This has helped build trust and rapport between HR, Payroll, and employees.
• The system's ability to handle complex pay policies, including those related to multiple bargaining agreements, has been brilliant.
• You have also benefited from the Attendance and Time Away From Work features, which have automated and streamlined the tracking of points and time-off requests, increasing productivity and providing real-time access to information for employees and supervisors.

• You mention that the twice annual upgrades of Dayforce can sometimes lead to issues, especially when working with live punches on timesheets.
• Although Dayforce provides early access to upgrades in a test environment, some issues may only become apparent during live usage.
• To mitigate this, you now participate in User Acceptance Testing (UAT), helping Dayforce identify potential glitches before rolling out the upgrade to production sites.
• While this approach has been beneficial, it still requires careful attention and testing.

Ceridian Dayforce has significantly improved your payroll process, making it faster and smoother. With the ability to import data from your store locations and run successful payruns, the system has streamlined your payroll operations. This efficiency helps save time and ensures accurate and timely payroll processing. However, it's important to address the concerns you have regarding the inconsistency of support answers, as it can affect your overall experience and usage of the product.

• You are pleased with the process of running payroll in Ceridian Dayforce.
• Even though you do not use Dayforce time clocks, you are able to successfully run payruns and imports using your own data from store locations.
• The system is user-friendly and customized to meet your needs, which has been highly beneficial.

• You express dissatisfaction with the inconsistency of Dayforce support answers.
• It seems that when you reach out to the support team with a question, you receive multiple conflicting answers for the same issue.
• This inconsistency is causing frustration and inconvenience for you.