Gusto offers a modern HR software system that is complete with tools for payroll, HR, benefits, and compliance.
Key features and functionalities of Gusto HR include:
Having worked with this organization for more than two years, we had hoped for a seamless payroll process. It's been a nightmare instead. Their "simple" technology has malfunctioned on several occasions, resulting in over $150,000 in owed taxes and several payroll processing problems. Beyond the cost, we are completely unhappy due to the ongoing stress and lack of answers. They have only made things worse rather than better. They deserve a score of -100, if I could give them anything less than a zero. Remain quite distant.
Unfortunately, I have not experienced a resolution to my specific case with Gusto. It appears they did not thoroughly analyze the situation, instead relying on a potentially inaccurate screenshot. This lack of flexibility and customer-focused problem-solving is a significant concern.
The Average Wheelhouse score for the HR category is 8.3
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