ConnectWise Control Support
ConnectWise Control Support
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ConnectWise Control Support Reviews & Overview

What is ConnectWise Control Support?

ConnectWise Control is a remote support software that empowers IT professionals to deliver efficient remote assistance to clients and employees. The software's user-friendly interface and comprehensive feature set make it a preferred choice for businesses of all sizes. 

ConnectWise Control stands out for its exceptional support services. The company provides extensive resources such as documentation, tutorials, and forums to assist users in maximizing the software's potential. Furthermore, their dedicated support team is available 24/7, ready to promptly address any inquiries or concerns. With their expertise and commitment to customer satisfaction, the ConnectWise Control support team ensures users receive tailored solutions to meet their specific requirements.

In addition to its exceptional support, ConnectWise Control prioritizes robust security features. The software implements industry-standard encryption protocols to safeguard all data transmitted between the remote computer and the support technician. This powerful security framework guarantees the protection and confidentiality of sensitive information. 

ConnectWise Control is ideal for businesses seeking a reliable and secure remote support solution. Its excellent support services and robust security features make it a valuable asset for organizations of any size. Whether you are a small business or a large enterprise, ConnectWise Control is the comprehensive solution to your remote support needs.

Company:ConnectWise, LLC.
Categories:Remote Support

ConnectWise Control Support Pricing

per user / per month
ConnectWise Control Support Pricing Details

ConnectWise Control Support Key Features

  • System Diagnostics
  • Command Line Provisioning
  • Agent Management
  • Policy Management
  • Update/Patch Management
Customizable Items
  • Custom Forms
  • Custom Branding
Reporting & Analytics
  • Session Reports
  • Surveys/Questionnaires/Polls
  • Authentication Reports
  • Diagnostic Reports
  • Audit Trail
Identity and Access Management (IAM)
  • Role Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA)
  • Knowledge-Based Authentication
  • Lightweight Directory Access Protocol (LDAP)
  • PIN-Based Access
  • One-Time Use Links
  • Session Management
  • Single Sign-On (SSO)
Document Management
  • File Sharing
  • File Transfers
Data Management
  • Database Maintenance
Language & Speech
  • Multilingual Interface
Chat/IM Management
  • Group Chat
  • Private Chat
After-Sales Service
  • Product Guide/Manual
  • Training/Tutorial
  • Phone Support
  • Email Support
  • Forum
Remote Support
  • Lock On Disconnect
  • Screen Blanking
  • Remote Session Control
  • Multi-Session Handling
  • Swap Screens
  • Remote Wake
  • Co-Browsing
  • Unattended Access
  • Sound Capture
  • Session Transfer
  • Screen Sharing
  • Remote Printing
  • Data Security
  • Encryption
Integration Options
  • APIs
Collaboration Tools
  • Annotations
Conferencing Capabilities
  • Video Conferencing
  • Streaming
  • Audio Conferencing
Password Management
  • Password Strength Check
ConnectWise Control Support Features Details

ConnectWise Control Support Media


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