iConnect
iConnect
4 reviews
WH Score
8.4

iConnect Overview

What is iConnect?

iConnect POS is a simple and intuitive cloud-based POS solution for retail outlets, delis, salons, mobile sales reps, mechanics, kiosks, etc. It can be customized to meet the specific requirement of the businesses thus making it highly versatile. The solution improves business efficiency and saves time and effort required to perform many of the daily activities. Using iConnect POS, it is possible to accept different forms of payment, connect with customers, manage workforce, and most importantly gain insights on the business performance through incisive reports.  iConnect POS is compatible with smartphones, tablets and desktops.             

Key Features  

  • POS features: iConnect POS offers a wide reange of features, including cash register, SmartShelves for sorting products into various categories, split payments, gift cards creation and processing, credit cards swiping through iConnect merchant account, digital signatures and many more.
  • Customer Management: It is possible to add customers to the account; there is no limit to the number of customer records added. All pertinent customer-related information is stored to help improve customer experience, such as previous purchases and balance or credit. Reminders can be created through notes.
  • Employee Management: Each employee has an individual login that allows him to view information and perform tasks based on their roles. It makes it easy to create and replicate employee schedules, and to create, view and modify appointments using the app.
  • Inventory Management: Products and services can be added and categorized according to the business specific parameters. Inventory can be received and reconciled. Prices and costs can be entered to calculate profit margin.
  • Marketing and Promotions: Using iConnect POS it is possible to create discounts, assign discount codes and dates, and offer loyalty programs, etc.

The solution is rich in analytics and provides many pertinent reports for retail businesses. iConnect POS also offers a 15-day free trial.


Company:iConnect
Categories:Point of Sale
Platforms:

iConnect Recent Reviews


S
Scott
Reviewed on 12 December 2019

FranPOS Retail review

I have had very minimal issues with this software. The updates it does which don’t affect to my business are many.

Pros
  • If the barcode fails to scan, finding items on the register is simple, it has a fantastic loyalty program which can install text marketing and monitor receipts from previous purchases to know what was previously purchased by the client.
Cons
  • When checking out a client, random items appear on the screen
  • It doesn’t give clients the best discount as it doesn’t automatically override discounts
  • When creating a new gift card, the hide keyboard button doesn’t appear.

C
Colleen
Reviewed on 17 November 2019

Iconnect Review

This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.

Pros
  • The reports provided are many, looking for items when calling a client is simple.
Cons
  • Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.

iConnect Pricing


Small
Free
per month
iConnect Pricing Details

iConnect Key Features


Inventory Management
  • Item Tracking & Traceability
Customer Relationship Management (CRM) Features
  • Deal Management
  • Discount/Promotion Management
Campaign Types
  • Pilot Campaigns
iConnect Features Details

iConnect Media


Videos

iConnect Wheelhouse Score

8.4
What is this?

The Average Wheelhouse score for the Point of Sale category is 7.7

iConnect Scores

  • Ease of Use
    7.6
  • Meets Requirements
    8.6
  • Ease of Admin
    8.3

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