Quest Quanum RCM

By Quest Diagnostics

Wheelhouse Score
3.49/5
Above Average
Rating
3.50/5
Above Average
Features
3.97/5
Above Average
Pricing
Lower-Cost

Quest Quanum RCM is a complete medical billing and revenue cycle management solution for medical practices of varying sizes. The basic premise of the service provider is to take over all medical billing related issues and let the practices focus on their patients. A backend team of dedicated claim m...

Overview

Quest Quanum RCM is a complete medical billing and revenue cycle management solution for medical practices of varying sizes. The basic premise of the service provider is to take over all medical billing related issues and let the practices focus on their patients. A backend team of dedicated claim management experts works to get medical practices reimbursed quicker and generate large improvements in their revenue streams.  The solution charges clinics a small percent of their total collections. This ensures that clinics pay only for results. If the clinic does not make any money, the biller does not get paid.

Details

Quest Quanum RCM Provides complete transparency and total visibility into the practice’s revenue stream. Administrators can see at a glance how their bills and claims are progressing. A dashboard allows users to quickly drill down to the details of any bill or its denial, and see the action that is being taken on it.

Quest Quanum RCM experts’ team has developed an in-depth knowledge of several specialties so that they know the nuances of billing in those specialties. They also know the requirements of insurance companies and what it takes to get claims cleared in the first instance. This helps them to achieve a very high first pass claim ratio. Even though billing associates may be based in different countries, account managers are based in the US. Account manager are the interface between the client and billing associates to ensure that client expectations are fully met.

Quest Quanum RCM gives each client organization a success coach to get them started on the path to higher efficiencies and faster bill approvals. In addition to the success coach, each client has a dedicated account manager responsible for denial handling and appeals management, payment monitoring, pending payments management and provides detailed financial reports.  The result is a great partner organization that works behind the scene to ensure that the health of your practice stays viable even as the physicians work hard to improve the health of the patients.

Packages

Quest Quanum RCM

  • Patient Management Features
    • Lab Orders & Results
    • Patient Medical History
    • Insurance Information Details
    • Coverage Verification
    • Patient Payment History
    • Drug Interaction and Allergies
    • Patient Portal
  • Medical Billing Codes
    • ASA Codes
    • ICD-10
    • CPT-4
    • CDT Codes (dental)
    • IFC Codes
    • Automatic Payer Rules Updates
  • Supported Devices
    • Tablet
    • Desktop
    • iPad
  • User Authentication
    • User authentification
    • Role-based access
    • Manage access permissions
  • Document Management
    • Medical Record Management
    • EHR/EMR Integration
    • Patient Statements
    • Patient Invoices
    • Consultation Report Integration
  • Billing Features
    • Assignment of Benefits (AOB)
    • Ambulatory Payment Classification (APC)
    • Electronic Remittance Advice (ERAs)
    • Online Bill Payment
    • Credit Card Processing
    • Collection Letters
    • Customizable Fee Schedules
    • Payment Reminders
    • Billing Estimates
    • Automatic Payment Posting
  • Specialties
    • Endocrinology
    • Urology
    • ENT
    • Gastroenterology
    • General Surgery
    • Geriatrics
    • Infectious Disease
    • Internal Medicine
    • Nephrology
    • Neurology/Neurosurgery
    • Oncology
    • Ophtalmology
    • Pathology
    • Allergy
    • Pediatrics
    • Cardiology
    • Pulmonology
    • Dentistry
    • Radiology
    • Emergency Medicine
    • Rheumatology
  • System Compliance
    • Office of Inspector General (OIG) Compliance
  • Support Features
    • Email Support
    • 24/7 Support
    • Online Chat
    • Forum
    • In-Person Training
    • Knowledge Base
    • FAQs Section
    • Telephone Support
  • Integrated software suite
    • EMR/EHR
    • Medical practice management
  • Reporting
    • Financial Reports
    • Payments Reporting
    • A/R Reports
    • Revenue Reports
    • Payer Performance Reports
    • First-Pass Resolution Rate Report
  • Certifications
    • ONC-ATCB
    • CCHIT
  • HIPAA Compliance
    • Yes
  • Scheduling Features
    • Recurring Appointments
    • Appointment Reminders
    • Multi-Resource Scheduling
    • Check-In & Checkout
    • Online Patient Scheduling
    • Physician Scheduling
    • On-Call Scheduling
    • Facility Scheduling
    • Drag & Drop Scheduling
    • Appointment Management
  • Claim Management Features
    • Insurance Eligibility Verification
    • Denied Claims Management
    • Collection Agency Reporting
    • Claim Status Tracking
    • Preferred Clearinghouse
    • Electronic Claim Submission
    • Paper Claim Submission
    • Claim Scrubbing
    • Claim Processing
    • Batch Claim Processing
  • Targeted Users
    • Mid-sized to large practices
    • Inpatient care organizations (hospitals, etc)
    • Single office
    • Multiple offices
    • Substance Abuse Agencies
    • Medicaid Waiver Providers
    • Medical Billing Centers
    • Outsourced Billing Services
    • Primary care (MDs, DOs)
    • Specialists (DC, OD, PT, PhD, LCSW, etc)
  • Service Terms Offered
    • Month-to-Month Option
    • Customizable Plans
    • Reduced Price for Multiple Users

Media

Pricing

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