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Metasystems ERP Software

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ICIM ERP by Metasystems is a comprehensive ERP that combines various business operations such as order management, manufacturing, warranty management, and financials. It is used by small, and mid-sized discrete manufacturers. It combines various processes such as engineering, order management, CRM, warranty management and others. It has an engineering module at its core that offers fully integrated inventory control, purchasing, shop floor management, quality assurance and others. It is great for Engineer to Order (ETO) organizations, and Manufacturer to Order (MTO). It also supports Configure to Order (CTO), and Assemble to Order (ATO) because the module offers powerful and sophisticated engineering status controls.                           

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Details

ICIM ERP by Metasystems is a comprehensive ERP that combines various business operations such as order management, manufacturing, warranty management, and financials. It is used by small, and mid-sized discrete manufacturers. It combines various processes such as engineering, order management, CRM, warranty management and others. It has an engineering module at its core that offers fully integrated inventory control, purchasing, shop floor management, quality assurance and others. It is great for Engineer to Order (ETO) organizations, and Manufacturer to Order (MTO). It also supports Configure to Order (CTO), and Assemble to Order (ATO) because the module offers powerful and sophisticated engineering status controls.                           

Key Features

  • It assists users with complex requirements through the configuration of products. These orders are consistently managed over their life-cycle. It provides a simpler and efficient way of tracking and analyzing the customers and business prospects.
  • Highly qualified team of support staff, implementation specialists, and programmers who have a wide variety of experience. They train and show you the demo that you can use to implement the software.
  • It easily optimizes the organization’s resources. With their standard implementation methodology, the software is usually up and running with minor effort.
  • It is affordable for both small and mid-sized manufacturing companies.

Uses

  • ICIM Financials- it’s an accounting system that is flexible and used in the manufacturing environment. It gives accurate financial reports, budgets, forecasting and valuable tools that maximize Accounts Payable, Cost Accounting, and Accounts Receivable effectiveness.
  • ICIM Manufacturing- Developed with industry standards and functionality. It has input defined, and features that are illustrated using manufacturing systems, Metasystems’ staff, system designers, system developers, consultants and users.
  • ICIM Engineering- It provides comprehensive creation of drawing numbers, manufacturing routings, product structure, and others. This supports sales order entry such as product costing, material planning, capacity planning, product configuration, and detail engineering change management.

With ICIM CRM, it increases your relationship with current customers. It also ensures that you win new prospective clients.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Industry
  • Advertising/Marketing
  • Automotive
  • Agriculture/Forestry
  • Business Services
  • Consulting
  • Distribution
  • Entertainment
  • Education
  • Engineering/Construction
  • Financial
  • Food and Beverage
  • Government-Federal
  • Government-State and Local
  • Healthcare/Medical
  • Health Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Non-profit
  • Real-Estate
  • Restaurants
  • Retail
  • Salon & Spa
  • Student/Retired/Non-Business
  • Transportation/Shipping
  • Technology
  • Telecommunications
  • Utilities
  • Warehousing
  • Other
Project Management Features
  • Planning and Scheduling
  • Project Integration
  • Risk management
  • Quality Control
  • Communication
  • HR management
  • Estimating and Costing
Manufacturing Control Features
  • Manage Engineering Workflow
  • Material Management
  • Work Orders
  • Product Lifecycle Management
  • Scheduling
  • Quality Control
  • Labor and Costing
  • Multiple Location Management
Document Control Features
  • Document Management & Version Control
  • Documentation Quality
  • Document Publishing and Revocation
  • Document Security
Plant Maintenance
  • Scheduled Maintenance
  • Preventive Maintenance
  • Field service maintenance
Financial Management Features
  • Multiple Currency Operations
  • eCommerce Integration
  • General Ledgers
  • Asset Management
  • Invoices
  • Vouchers
  • Receivables and Collections
  • Financial Consolidation
  • Cash Management
  • Payroll Functions
  • Financial Compliance
Supply Chain Management Features
  • Planning
  • Scheduling
  • Product Configuration
  • Purchasing
  • Inventory Management
  • Warehouse Activity
  • Claims Processing
  • Shipping
HR functions
  • Records
  • Tutorials
  • Training
  • Scheduling
  • Benefits
  • 401K
  • Payroll
  • Rostering
  • Retirement
  • Resignation and Separation
  • Legal Compliance
Reporting Features
  • Custom Reports
  • Ad-hoc Querying and Reporting
  • Automatic Reports
  • Business Activity Monitoring
  • Ready to use reports
Customer Services
  • Bug Fix and Updates
  • Email Supprt
  • FAQ Section
  • Tutorials
  • Telephone Support
  • 24/7 Support
  • Online Chat
  • In-person Training
  • Forum
Service Level Agreement
  • Yes
  • No
US federal requirements of data preservation
  • Yes
  • No
Security and Compliance
  • Encryption
  • Data masking
  • RBAC (Role Based Access Control)
  • Custom Single Sign In
  • Secure Socket Layer (SSL) Connections
  • Audit Trails
  • ISO/IEC 27001 compliant
  • Access Reports
  • User segregation from database

Pricing

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