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TeamWox - CRM

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  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

The TeamWox allows you to organize an effective working group document and avoid the problems associated with multiple projects and campaigns. TeamWox stores all information about your clients and a history of relations with them, as well as different internal documents, tasks and discussions. With TeamWox, all of this data will be concentrated in one place and available to you from anywhere in the world.

The primary emphasis of the CRM system is to enhance the effective work of the entire company, rather than its individual divisions or departments. This improves the performance of all employees, to raise the overall efficiency of the company and reduce its costs.

As such, TeamWox CRM functionality includes:

  • Document Management: This function is intended for the effective storage and manipulation of multiple documents. Here you can store absolutely any form of electronic record, contract, statement, scanned images, etc.
  • Customer Management: You will be able to access a detailed database of all customers and suppliers, which will include information like addresses, phone numbers, and contact persons. You can also store here all documents, e-mails and discussions related to a specific customer.
  • Task Management: This module allows you to quickly give orders to employees and monitor their task execution.
  • Office staff: It will display all the information about your employees. Here you will find personal information, address, contacts (IMs, email addresses, phone numbers) and information about people in the company.
  • Social tools: TeamWox is the most convenient place for inner PR, which will you allow to bring news and company policies to every employee.
  • Analysis and Accounting: Management of any company is impossible without accurate and reliable data on the current financial state of affairs. All of this data comes in the form of management reports.

The TeamWox CRM is a system designed to optimize the management of any company. With it you can boost production processes and make them more transparent, while making faster decisions based on complete and accurate information.

Features

Deployment
  • Hosted (Cloud)
  • On-Site (Premise)
Features
  • Mobile App
  • Dialer Integration
  • Invoicing
  • Email Marketing
  • Marketing Automation
  • Analytics
  • Knowledge Database
Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Service Level Agreement
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Salesforce Automation
  • Account Management
  • Call Management
  • Contact Management
  • Customer Interactions
  • Document Management
  • File Sharing
  • Inventory Management
  • Invoicing
  • Lead Management
  • Opportunity Management
  • Order Tracking
  • Partner Management (PRM)
  • Product Purchase Reports
  • Sales Analytics
  • Sales Collaboration
  • Sales Quotes
  • Territory / Quota Management
  • Workflow Automation
  • Funnel management
Marketing Automation
  • Email Marketing
  • Competitor Tracking
  • Campaign Management
  • Lead Management
  • Marketing ROI and Analytics
  • Drip Campaigns
  • Landing Pages & Signup Forms
  • Auto-Responders
  • Social Activity Automation
  • Shopping Cart Abandonment
  • Conversion Tracking
  • Link Tracking
Customer Service Features
  • Email Management
  • Customer Portal/Account
  • Self-Service
  • Real Time Sharing
  • Chat/IM
  • Case Management
  • Knowledge Management
  • Escalation
  • Call Center Support
  • Custom Reports
  • Built-in Reports
  • Ticketing
System / Management Features
  • Employee Tracking & Support Applications
  • Group Calendar
  • Performance Reviews
  • Employee Profiles
  • Knowledge base
  • Social CRM
  • Project Management
  • Event Management
Integrations
  • Outlook
  • Constant Contact
  • GetResponse
  • Web Dialer
  • Facebook
  • Twitter
  • LinkedIn
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

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