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OpenText Content Management System Software

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The OpenText Content Suite is an enterprise content management system that helps professional businesses and individuals improve productivity and control their assets for better customer interaction. This system is divided into a large group of ECM software solutions that all offer different focuses for each aspect of running a business. Every part of the suite connects to a central information grid that allows users to work from a unified workspace. OpenText ECM serves clients in a variety of industries, including automotive, energy, engineering, financial services, government, healthcare, information technology, law enforcement, manufacturing, real estate, transportation, publishing, and non-profits. Almost any kind of business can find solutions within the extensive ECM suite from OpenText.

Details

The OpenText Content Suite is an enterprise content management system that helps professional businesses and individuals improve productivity and control their assets for better customer interaction. This system is divided into a large group of ECM software solutions that all offer different focuses for each aspect of running a business. Every part of the suite connects to a central information grid that allows users to work from a unified workspace. OpenText ECM serves clients in a variety of industries, including automotive, energy, engineering, financial services, government, healthcare, information technology, law enforcement, manufacturing, real estate, transportation, publishing, and non-profits. Almost any kind of business can find solutions within the extensive ECM suite from OpenText.

OpenText starts by focusing on the productivity of business processes. The software integrates enterprise content management with the applications where your work actually happens, and analyzes what it sees to give you valuable insight into how to improve the efficiency of your processes. From there, it moves on to personal productivity, looking at individual users and improving collaborative efforts for more efficient working. Through the control features, OpenText allows users to manipulate every aspect of data while maintaining regulation compliance, security measures, and other governance processes.

The software is ready to use right out of the box, and can integrate with many of the most common office software like SAP, Oracle, Salesforce, Microsoft Office, SharePoint, and E-Business Suite. If users prefer, they can use OpenText Cloud, the web-based version of the software that allows everything to be easily accessed from anywhere in the world. Use mobile apps on phones or tablets to view and manipulate content, and forget the hassle of downloading and maintaining physical software. Through the cloud-based version, OpenText also integrates with Microsoft Outlook and Google Mail, and has a cloud archival solution to save your data space.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Service Level Agreement
  • Yes
  • No
Security
  • Audit trails
  • Digital rights mamangement
  • License management
  • Document watermark
  • Role-based access
  • User access control
  • External sharing permissions
  • Editing polices
  • Device location restrictions
  • Sharing restrictions by devide
  • Custom session time-out
  • 259-bit encryption
  • Encrypted back-ups
Compliance
  • FDA 21 CFR Part 11
  • FIPS-140
  • HIPAA
  • PCI DSS Level 1
  • SSAE 16 certification
API
  • Yes
  • No
Integration options
  • MS Office
  • WordPress
  • Adobe Suite
  • Outlook
  • Sharepoint
  • CRM
  • ERP
  • Calendar Apps
  • Social Media
Document Management Features
  • Document Preview
  • Document version control
  • File annotations
  • Image editing
  • Image watermarking
  • Video editing
  • Document collaboration
  • Change notifications
  • Electronic signature
Records Management
  • Manage short/long term working documents
  • Manage short/long term archived documents
  • Manage electronic records
  • Manage paper records
  • Record retention policies
  • Record disposition policies
  • Usage history
  • Auto-archive
Document Filing
  • Easy document tagging
  • Matter-centric filingĀ (auto-tagging)
  • Automatic Metadata capture
  • Automated document naming
  • Document linking
  • Virtual Folders
  • Cabinet-drawer-folder structure
File Sharing
  • Secure file sharing through interface
  • Secure file sharing via email
  • File sharing via mobile device
  • File sharing externally via temporary hyperlink
  • Secure file transfer
  • Proof of delivery
Document Scanning and Imaging
  • Supports third-party scanning software
  • Optical Character Recognition (OCR) and Indexing
  • Automated tagging
Search Features
  • Search by metadata
  • Search by keyword
  • Search unstructured data sources
Workflow Management
  • Create custom processes
  • Process automation
  • Review workflow
  • Approval workflow
  • Assignment management
Electronic Forms (e-Forms)
  • Create forms
  • Customize forms
  • Extract form data
Content Management Software Specialization
  • Brand Asset Management
  • Contract Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Enterprise Content Management
  • Enterprise Document Management
  • Enterprise Information Management
  • Marketing Document Management
  • Master Data Management
  • Metadata Management
  • Mobile Document Management
  • Music File Management
  • Product Information Management
  • Video Asset Management
  • Photo Management
Supported Files
  • MS Office
  • Google Docs
  • Images
  • Videos
  • Audios
  • Emails
CMS Portal
  • User portal
  • Web access (web browser)
  • Offline mode

Pricing

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