Supremo vs. TeamViewer: Which is Best? - Wheelhouse

Supremo vs. TeamViewer: Which is Best?

Supremo vs. TeamViewer Best Overall: Supremo

In our comparison of Supremo vs. TeamViewer, Supremo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Supremo Quick Info
WH Score:
8.8
Pricing Score:
8.1
Feature Score:
8.2
Usability Score:
8.1
Company Size:Small Business, Mid Market
Platforms:
TeamViewer Quick Info
WH Score:
8.7
Pricing Score:
7.9
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Supremo Pricing
Price Range
Contact Us

* Vendor does not share prices.

TeamViewer Pricing
TeamViewer Remote Access
$24.9
per month
TeamViewer Business
$50.9
per month
TeamViewer Premium
$112.9
per month
TeamViewer Corporate
$229.9
per month
TeamViewer Tensor
Contact Us

Features

Supremo Features
  • Screen Sharing
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect
  • Ticket Assign
  • Ticket Tagging
TeamViewer Features
  • Screen Sharing
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect
  • Ticket Assign
  • Ticket Tagging

Pros & Cons

Supremo Pros & Cons
Pros
  • Crisp and responsive display, fast connection and simple to use.
Cons
  • One aspect that could be improved in Supremo is the lack of printer support
  • While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.
TeamViewer Pros & Cons
Pros
  • It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.
Cons
  • There are limitations to the free version
  • It may be a bad idea for a prolonged session of remote login.

Reviews

Supremo Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.

Crisp and responsive display, fast connection and simple to use

Occasional minor lag when opening files on the distant computer and unpleasant connection failures

Top Critical Review
D
Dalia
Reviewed on Jul 2, 2021

Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.

Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.

One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

TeamViewer Reviews
Top Favorable Review
J
Jolene
Reviewed on Jul 2, 2021

It has worked well for the many years I have used it mainly to support people contacting me for tech assistance.

It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.

It can be initially confusing for users to understand the relation between host and customer programs.

Top Critical Review
S
Sonia
Reviewed on Jul 2, 2021

While working from home, I often use TeamViewer for short term remote logins. Setting up an account for all my machines is very simple and without using the temporary passwords provided by default by TeamViewer, one can connect with a unique password once TeamViewer is running in the background.

Using the secure file transfer window, it is simple to transfer files, if many monitors are connected to the remote PC it functions well, switching the active monitors from a remote customer is simple, it doesn’t matter the OS running on the machines on both ends as it is a cross-platform app, accessing all my desktops remotely is simple thanks to TeamViewer, remote computer seems like a seamless experience if both ends are supported by the right internet speed, and you simply need to open TeamViewer from your phone and turn your multi-touch display into a responsive trackpad for the desktop if you’re missing trackpads for your computer.

There are limitations to the free version. It may be a bad idea for a prolonged session of remote login.

Alternatives

Supremo Alternatives
TeamViewer Alternatives
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Supremo vs. TeamViewer: Detailed Comparison

Supremo vs. TeamViewer Top Ratings & Reviews: TeamViewer

In our rating and review comparison of Supremo vs. TeamViewer, TeamViewer has 103 user reviews and Supremo has 18. The average star rating for TeamViewer is 4.59 while Supremo has an average rating of 4.05. TeamViewer has more positive reviews than Supremo. Comparing Supremo vs. TeamViewer reviews, TeamViewer has stronger overall reviews.

Supremo vs. TeamViewer Best Features & Functionality: Supremo

Supremo vs. TeamViewer both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Contact Management, Workflow Automation, After-Sales Service. In our feature comparison of Supremo vs. TeamViewer, Supremo offers more of the most popular features and tools than TeamViewer.

Supremo vs. TeamViewer Best Pricing: TeamViewer

In our pricing comparison of Supremo vs. TeamViewer, TeamViewer's pricing starts at $24.9/month and is more affordable compared to TeamViewer's starting cost of $24.9/month.

Supremo vs. TeamViewer Best Usability: TeamViewer

Our comparison of Supremo vs. TeamViewer shows that TeamViewer scores higher in usability for learning curve, quality of support. Supremo scores higher in ease of use, meets requirements, setup & support, ease of admin, but TeamViewer has the best scores overall for system usability.

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