RemotePC vs. Zoho Assist: Which is Best? - Wheelhouse

RemotePC vs. Zoho Assist: Which is Best?

RemotePC vs. Zoho Assist Best Overall: RemotePC

In our comparison of RemotePC vs. Zoho Assist, RemotePC is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RemotePC Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Zoho Assist Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

RemotePC Pricing
Consumer 1
$18.38
per year
Consumer 2
$37.12
per year
SOHO
$59.62
per year
Team
$224.62
per year
Enterprise
$449.62
per year
Zoho Assist Pricing
Free
Free
per user / per month
Standard
$10
per user / per month
Professional
$15
per user / per month
Enterprise
$24
per user / per month

Features

RemotePC Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
  • Audio Conferencing
Zoho Assist Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
  • Audio Conferencing

Pros & Cons

RemotePC Pros & Cons
Pros
  • Simplified connectivity
  • Easy client management.
Cons
  • None.
Zoho Assist Pros & Cons
Pros
  • I particularly like the seamless connectivity it offers, and the audio functionality is the most powerful feature
  • It works perfectly without any voice lag.
Cons
  • One aspect I disliked was that certain features, such as reboot and reconnect, as well as the Send Ctrl+Alt+Del feature, required payment
  • Additionally, I found it a bit disappointing that rebranding the software required the highest-level paid plan.

Reviews

RemotePC Reviews
Top Favorable Review
K
Kevin
Reviewed on Jul 2, 2021

I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.

Simplified connectivity. Easy client management.

Occasionally fails to show the client, requiring a reboot

Top Critical Review
M
Mario
Reviewed on Jul 2, 2021

I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.

Easy and streamlined navigation. User-friendly interface.

None

Zoho Assist Reviews
Top Favorable Review
L
Linnea
Reviewed on Jul 2, 2021

Zoho Assist solves the problem of remote connectivity and allows for efficient collaboration. However, it would be beneficial if the requirement for application installation on the same PC could be eliminated, especially when using the same PC for multiple sessions.

I particularly like the seamless connectivity it offers, and the audio functionality is the most powerful feature. It works perfectly without any voice lag.

One aspect I dislike is the need to install the application on the same PCs every time.

Top Critical Review
T
Terry
Reviewed on Jul 2, 2021

Zoho Assist allows me, as a sole employee and business owner, to provide tech support to users worldwide. It enables me to efficiently address their technical issues. Additionally, Zoho Assist has been beneficial in terms of cost savings. As I cannot afford solutions like TeamViewer or GoToAssist, Zoho Assist provides a cost-effective alternative that meets my support needs.

I appreciate the extensive range of features available for free in Zoho Assist. The free version offers a lot of functionality, especially for a single technician. I also found the features available in the Standard edition to be valuable.

One aspect I disliked was that certain features, such as reboot and reconnect, as well as the Send Ctrl+Alt+Del feature, required payment. Additionally, I found it a bit disappointing that rebranding the software required the highest-level paid plan.

Alternatives

RemotePC Alternatives
Zoho Assist Alternatives
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RemotePC vs. Zoho Assist: Detailed Comparison

RemotePC vs. Zoho Assist Top Ratings & Reviews: Zoho Assist

In our rating and review comparison of RemotePC vs. Zoho Assist, Zoho Assist has 42 user reviews and RemotePC has 299. The average star rating for Zoho Assist is 4.40 while RemotePC has an average rating of 3.94. Zoho Assist has more positive reviews than RemotePC. Comparing RemotePC vs. Zoho Assist reviews, Zoho Assist has stronger overall reviews.

RemotePC vs. Zoho Assist Best Features & Functionality: RemotePC

RemotePC vs. Zoho Assist both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Collaboration Tools, File Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of RemotePC vs. Zoho Assist, RemotePC offers more of the most popular features and tools than Zoho Assist.

RemotePC vs. Zoho Assist Best Pricing: Zoho Assist

In our pricing comparison of RemotePC vs. Zoho Assist, Zoho Assist's pricing starts at Free/month and is more affordable compared to Zoho Assist's starting cost of Free/month.

RemotePC vs. Zoho Assist Best Usability: Zoho Assist

Our comparison of RemotePC vs. Zoho Assist shows that Zoho Assist scores higher in usability for meets requirements, learning curve. RemotePC scores higher in ease of use, setup & support, quality of support, ease of admin, but Zoho Assist has the best scores overall for system usability.

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