In our comparison of RemotePC vs. Zoho Assist, RemotePC is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
Zoho Assist solves the problem of remote connectivity and allows for efficient collaboration. However, it would be beneficial if the requirement for application installation on the same PC could be eliminated, especially when using the same PC for multiple sessions.
I particularly like the seamless connectivity it offers, and the audio functionality is the most powerful feature. It works perfectly without any voice lag.
One aspect I dislike is the need to install the application on the same PCs every time.
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
Zoho Assist allows me, as a sole employee and business owner, to provide tech support to users worldwide. It enables me to efficiently address their technical issues. Additionally, Zoho Assist has been beneficial in terms of cost savings. As I cannot afford solutions like TeamViewer or GoToAssist, Zoho Assist provides a cost-effective alternative that meets my support needs.
I appreciate the extensive range of features available for free in Zoho Assist. The free version offers a lot of functionality, especially for a single technician. I also found the features available in the Standard edition to be valuable.
One aspect I disliked was that certain features, such as reboot and reconnect, as well as the Send Ctrl+Alt+Del feature, required payment. Additionally, I found it a bit disappointing that rebranding the software required the highest-level paid plan.
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
Zoho Assist solves the problem of remote connectivity and allows for efficient collaboration. However, it would be beneficial if the requirement for application installation on the same PC could be eliminated, especially when using the same PC for multiple sessions.
I particularly like the seamless connectivity it offers, and the audio functionality is the most powerful feature. It works perfectly without any voice lag.
One aspect I dislike is the need to install the application on the same PCs every time.
Zoho Assist allows me, as a sole employee and business owner, to provide tech support to users worldwide. It enables me to efficiently address their technical issues. Additionally, Zoho Assist has been beneficial in terms of cost savings. As I cannot afford solutions like TeamViewer or GoToAssist, Zoho Assist provides a cost-effective alternative that meets my support needs.
I appreciate the extensive range of features available for free in Zoho Assist. The free version offers a lot of functionality, especially for a single technician. I also found the features available in the Standard edition to be valuable.
One aspect I disliked was that certain features, such as reboot and reconnect, as well as the Send Ctrl+Alt+Del feature, required payment. Additionally, I found it a bit disappointing that rebranding the software required the highest-level paid plan.
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In our rating and review comparison of RemotePC vs. Zoho Assist, Zoho Assist has 42 user reviews and RemotePC has 299. The average star rating for Zoho Assist is 4.40 while RemotePC has an average rating of 3.94. Zoho Assist has more positive reviews than RemotePC. Comparing RemotePC vs. Zoho Assist reviews, Zoho Assist has stronger overall reviews.
RemotePC vs. Zoho Assist both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Collaboration Tools, File Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of RemotePC vs. Zoho Assist, RemotePC offers more of the most popular features and tools than Zoho Assist.
In our pricing comparison of RemotePC vs. Zoho Assist, Zoho Assist's pricing starts at Free/month and is more affordable compared to Zoho Assist's starting cost of Free/month.
Our comparison of RemotePC vs. Zoho Assist shows that Zoho Assist scores higher in usability for meets requirements, learning curve. RemotePC scores higher in ease of use, setup & support, quality of support, ease of admin, but Zoho Assist has the best scores overall for system usability.
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