In our comparison of RemotePC vs. Surfly, RemotePC is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
Surfly solves the challenge of cobrowsing by allowing contact center agents to view customer web pages. This capability significantly enhances customer service by providing agents with real-time visibility into customers' browsing experiences. With Surfly, agents can assist customers more effectively, troubleshoot any issues, and provide personalized support. This ultimately leads to improved customer satisfaction and better overall service quality.
Surfly's ease of integration and its robust feature set are the aspects that I find most appealing. It offers seamless integration with existing systems and provides a comprehensive range of features.
While Surfly is generally user-friendly, the API documentation could be improved in terms of navigation. At times, I find it challenging to locate the information I need, leading me to open support tickets. However, I must note that Surfly's support team is highly responsive and helpful in addressing any inquiries or issues.
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
Surfly solves the problem of face-to-face communication for our business without the need for additional software downloads. This solution greatly benefits both our business and our clients.
Surfly has been incredibly helpful in assisting my company with demos and walkthroughs of their technology. I haven't encountered another company that is as friendly and shares the same values as my own. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended Surfly to friends in the industry due to the positive experience.
None
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
Surfly solves the challenge of cobrowsing by allowing contact center agents to view customer web pages. This capability significantly enhances customer service by providing agents with real-time visibility into customers' browsing experiences. With Surfly, agents can assist customers more effectively, troubleshoot any issues, and provide personalized support. This ultimately leads to improved customer satisfaction and better overall service quality.
Surfly's ease of integration and its robust feature set are the aspects that I find most appealing. It offers seamless integration with existing systems and provides a comprehensive range of features.
While Surfly is generally user-friendly, the API documentation could be improved in terms of navigation. At times, I find it challenging to locate the information I need, leading me to open support tickets. However, I must note that Surfly's support team is highly responsive and helpful in addressing any inquiries or issues.
Surfly solves the problem of face-to-face communication for our business without the need for additional software downloads. This solution greatly benefits both our business and our clients.
Surfly has been incredibly helpful in assisting my company with demos and walkthroughs of their technology. I haven't encountered another company that is as friendly and shares the same values as my own. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended Surfly to friends in the industry due to the positive experience.
None
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In our rating and review comparison of RemotePC vs. Surfly, Surfly has 82 user reviews and RemotePC has 299. The average star rating for Surfly is 4.65 while RemotePC has an average rating of 3.94. Surfly has more positive reviews than RemotePC. Comparing RemotePC vs. Surfly reviews, Surfly has stronger overall reviews.
RemotePC vs. Surfly both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Collaboration Tools, File Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of RemotePC vs. Surfly, RemotePC offers more of the most popular features and tools than Surfly.
In our pricing comparison of RemotePC vs. Surfly, Surfly's pricing starts at 0/month and is more affordable compared to Surfly's starting cost of 0/month.
Our comparison of RemotePC vs. Surfly shows that Surfly scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. RemotePC scores higher in setup & support, but Surfly has the best scores overall for system usability.
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