In our comparison of Phonexa vs. Sailthru, Phonexa is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.
Sailthru is an ESP that pays close attention to what its users have to say and adapts its platform as a result. It offers exceptional customer service and CSMs, as well as great email optimization and testing capabilities. Dynamic customization might be challenging to utilize, and reporting can be a bit tedious.
Customer service is great , email optimization and continues to improve based on customers' feedbacks
The reporting is a little cumbersome and use of dynamic personalization was a bit difficult.
Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.
From automated email servers to batch and flash mailings, Sailthru empowers our email team to streamline operations. The platform's capabilities have proven invaluable in delivering personalized emails to diverse lists, eliminating the need for manual composition.
The platform's ability to capture crucial details such as preferences, email interactions, purchase patterns, and more contributes to building long-term connections and, ultimately, sustained profitability.
The absence of API support for seamless integration with external systems adds complexity to this process, making it more challenging than anticipated.
As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.
Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.
Sailthru is an ESP that pays close attention to what its users have to say and adapts its platform as a result. It offers exceptional customer service and CSMs, as well as great email optimization and testing capabilities. Dynamic customization might be challenging to utilize, and reporting can be a bit tedious.
Customer service is great , email optimization and continues to improve based on customers' feedbacks
The reporting is a little cumbersome and use of dynamic personalization was a bit difficult.
From automated email servers to batch and flash mailings, Sailthru empowers our email team to streamline operations. The platform's capabilities have proven invaluable in delivering personalized emails to diverse lists, eliminating the need for manual composition.
The platform's ability to capture crucial details such as preferences, email interactions, purchase patterns, and more contributes to building long-term connections and, ultimately, sustained profitability.
The absence of API support for seamless integration with external systems adds complexity to this process, making it more challenging than anticipated.
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In our rating and review comparison of Phonexa vs. Sailthru, Phonexa has 8 user reviews and Sailthru has 13. The average star rating for Phonexa is 5 while Sailthru has an average rating of 4. Phonexa has more positive reviews than Sailthru. Comparing Phonexa vs. Sailthru reviews, Phonexa has stronger overall reviews.
Phonexa vs. Sailthru both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Phone System Features, Accounting Features, Call Management & Administration, Call Routing Types, Cash Flow Management, User Calls-to-Action, Conferencing Capabilities, Presenter Controls, Collaboration Tools, File Management, Project Management Features, Appointments/Scheduling, Workflow Automation, Data Management, Content Management System (CMS) Features, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Third-Party Integrations, Governance, Risk, & Compliance (GRC), Compliance Accreditations, After-Sales Service, Supported Devices/Hardware, Language & Speech. In our feature comparison of Phonexa vs. Sailthru, Phonexa offers more of the most popular features and tools than Sailthru.
In our pricing comparison of Phonexa vs. Sailthru, Sailthru's pricing starts at 0/month and is more affordable compared to Sailthru's starting cost of 0/month.
Our comparison of Phonexa vs. Sailthru shows that Phonexa scores higher in usability for ease of use, learning curve, ease of admin. Sailthru scores higher in meets requirements, setup & support, quality of support, but Phonexa has the best scores overall for system usability.
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