In our comparison of Paychex Flex vs. RUN, RUN is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.
I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Slow Setup and Inconsistent Support
Problems are always present and resolving them takes long.
Logging in and moving around the system is easy. Clicking everything is simple as it is clear.
Has a tricky pay stub installation process.
For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.
Using the online software for payroll processing is simple.
Errors in client service and tax filing
Easy to use for my payroll, modest, ability to alter staff hours or wages each week by logging into their web portal, payroll processing is extremely fast, having a reoccurring payroll payment to the salary staff every two weeks was easy, it sends the staff all their data for their direct deposits, and the staff can login to view their details. Client support is second to none and extremely useful, and during year end the taxes and forms paperwork is all taken care of on your behalf as they automatically send out the W2s to their staff.
The service fee is high compared to majority of the payroll services.
Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.
I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Slow Setup and Inconsistent Support
For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.
Using the online software for payroll processing is simple.
Errors in client service and tax filing
Problems are always present and resolving them takes long.
Logging in and moving around the system is easy. Clicking everything is simple as it is clear.
Has a tricky pay stub installation process.
Easy to use for my payroll, modest, ability to alter staff hours or wages each week by logging into their web portal, payroll processing is extremely fast, having a reoccurring payroll payment to the salary staff every two weeks was easy, it sends the staff all their data for their direct deposits, and the staff can login to view their details. Client support is second to none and extremely useful, and during year end the taxes and forms paperwork is all taken care of on your behalf as they automatically send out the W2s to their staff.
The service fee is high compared to majority of the payroll services.
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In our rating and review comparison of Paychex Flex vs. RUN, RUN has 73 user reviews and Paychex Flex has 12. The average star rating for RUN is 4.57 while Paychex Flex has an average rating of 3.66. RUN has more positive reviews than Paychex Flex. Comparing Paychex Flex vs. RUN reviews, RUN has stronger overall reviews.
Paychex Flex vs. RUN both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Attendance Management, Payroll Features, Reporting & Analytics, Tax Management, Supported Tax Forms, Accounting Features, Cash Flow Management, Customizable Items, Report Management, Portal Types, File Management, Signature Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Data Migration, Sync/Refresh, Third-Party Integrations, After-Sales Service, Payment Options. In our feature comparison of Paychex Flex vs. RUN, RUN offers more of the most popular features and tools than Paychex Flex.
In our pricing comparison of Paychex Flex vs. RUN, RUN's pricing starts at 0/month and is more affordable compared to RUN's starting cost of 0/month.
Our comparison of Paychex Flex vs. RUN shows that Paychex Flex scores higher in usability for ease of use, ease of admin. RUN scores higher in meets requirements, learning curve, setup & support, quality of support, but Paychex Flex has the best scores overall for system usability.
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