Optimum vs. UKG Pro: Which is Best? - Wheelhouse

Optimum vs. UKG Pro: Which is Best?

Optimum vs. UKG Pro Best Overall: UKG Pro

In our comparison of Optimum vs. UKG Pro, UKG Pro is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Optimum Quick Info
WH Score:
6.8
Pricing Score:
6.6
Feature Score:
6.5
Usability Score:
7.3
Company Size:All Sizes
Platforms:
UKG Pro Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.2
Usability Score:
8.1
Company Size:Mid Market, Large Market
Platforms:

Pricing

Optimum Pricing
Price Range
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* Vendor does not share prices.

UKG Pro Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Optimum Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Resume Management
  • Candidate Management
  • Candidate Scorecards
  • Performance Management
  • Paystubs
  • Pay Rates
  • Pay Runs
  • 401K Administration
  • Timesheets
  • Time Off Management
  • Tax Calculation & Filing
UKG Pro Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Resume Management
  • Candidate Management
  • Candidate Scorecards
  • Performance Management
  • Paystubs
  • Pay Rates
  • Pay Runs
  • 401K Administration
  • Timesheets
  • Time Off Management
  • Tax Calculation & Filing

Pros & Cons

Optimum Pros & Cons
Pros
  • Optimum provides me with dedicated teams across the HR spectrum
  • They give me the best attention and consider all clients equally
  • With Optimum, I worry less about my HR needs
  • It's easy to use, and I can become an expert just by navigating through it for 1-2 hours
  • I don't need any training to use it
  • Optimum saves my business time because they handle the implementation themselves with minimal involvement from my team
  • They are highly professional in their communication and always willing to provide help
  • Optimum has dedicated teams for each HR need, ensuring that my employees receive the best resolution every time.
Cons
  • While the solution appears ideal for small organizations, it may not be suitable for medium-sized and large organizations as a complete package
  • It would be more beneficial to break it down into independent modules that can be outsourced separately.
UKG Pro Pros & Cons
Pros
  • Easy to track.
Cons
  • Inexperienced users find it hard to configure scheduled exports of data.

Reviews

Optimum Reviews
Top Favorable Review
J
Joseph
Reviewed on Jul 2, 2021

Optimum solves the problem of implementing better HR practices by providing their own highly specialized HR resources. The fast resolution of queries ensures that my employees are satisfied at all times.

Optimum provides me with dedicated teams across the HR spectrum. They give me the best attention and consider all clients equally. With Optimum, I worry less about my HR needs. It's easy to use, and I can become an expert just by navigating through it for 1-2 hours. I don't need any training to use it. Optimum saves my business time because they handle the implementation themselves with minimal involvement from my team. They are highly professional in their communication and always willing to provide help. Optimum has dedicated teams for each HR need, ensuring that my employees receive the best resolution every time.

Optimum can be costly to implement compared to its peers in the market. It's more suitable for small-sized companies that can't afford a full-fledged HR department. Mid-sized companies can focus on building their own HR resources, while large-sized companies can already afford it. The UI of Optimum is very dull and boring. There are other products and solutions in the market that are much more user-friendly.

Top Critical Review
M
Majorie
Reviewed on Jul 2, 2021

Managing HR functions for contractors has always been a challenging task. Optimum steps in to alleviate this challenge and significantly assists in handling these HR functions.

One of the most appealing aspects of Optimum Employer Solutions is its comprehensive HR functions provided within a single package. Instead of searching for multiple partners to handle different HR functions, Optimum offers all-in-one convenience. Unlike typical HR outsourcing firms that may not include functions like Payroll and Performance Management, Optimum covers these areas as well.

While the solution appears ideal for small organizations, it may not be suitable for medium-sized and large organizations as a complete package. It would be more beneficial to break it down into independent modules that can be outsourced separately.

UKG Pro Reviews
Top Favorable Review
J
Jeffry
Reviewed on Jul 2, 2021

Overall, because of this payroll app's user-friendliness and capacity to record both past and present deposits and hours, I would suggest it. There were, nevertheless, a few minor problems with Apple devices' compatibility.

Easy to track

Some features didn't work with Apple

Top Critical Review
B
Bobbie
Reviewed on Jul 2, 2021

The ability to quickly get the information I need thanks to its simple interface, it has extensive API capabilities, and it is great that they exist.

Inexperienced users find it hard to configure scheduled exports of data.

Alternatives

Optimum Alternatives
UKG Pro Alternatives
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Optimum vs. UKG Pro: Detailed Comparison

Optimum vs. UKG Pro Top Ratings & Reviews: UKG Pro

In our rating and review comparison of Optimum vs. UKG Pro, UKG Pro has 178 user reviews and Optimum has 2. The average star rating for UKG Pro is 4.31 while Optimum has an average rating of 4. UKG Pro has more positive reviews than Optimum. Comparing Optimum vs. UKG Pro reviews, UKG Pro has stronger overall reviews.

Optimum vs. UKG Pro Best Features & Functionality: UKG Pro

Optimum vs. UKG Pro both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Payroll Features, Attendance Management, Tax Management, Supported Tax Forms, Reporting & Analytics, Learning Management System (LMS) Features, Clock-In/Clock-Out Options, Customizable Items, Portal Types, File Management, Signature Management, Collaboration Tools, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Project Management Features, Data Management, Data Migration, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Compliance Accreditations, Supported Technologies, After-Sales Service, Payment Options. In our feature comparison of Optimum vs. UKG Pro, UKG Pro offers more of the most popular features and tools than Optimum.

Optimum vs. UKG Pro Best Pricing: UKG Pro

In our pricing comparison of Optimum vs. UKG Pro, UKG Pro's pricing starts at 0/month and is more affordable compared to UKG Pro's starting cost of 0/month.

Optimum vs. UKG Pro Best Usability: UKG Pro

Our comparison of Optimum vs. UKG Pro shows that UKG Pro scores higher in usability for learning curve, setup & support, quality of support. Optimum scores higher in ease of use, meets requirements, ease of admin, but UKG Pro has the best scores overall for system usability.

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