Optimum vs. isolved: Which is Best? - Wheelhouse

Optimum vs. isolved: Which is Best?

Optimum vs. isolved Best Overall: isolved

In our comparison of Optimum vs. isolved, isolved is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Optimum Quick Info
WH Score:
6.8
Pricing Score:
6.6
Feature Score:
6.5
Usability Score:
7.3
Company Size:All Sizes
Platforms:
isolved Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Optimum Pricing
Price Range
Contact Us

* Vendor does not share prices.

isolved Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Optimum Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Resume Management
  • Candidate Management
  • Candidate Scorecards
  • Performance Management
  • Timesheets
  • Time Off Management
  • Paystubs
  • Pay Rates
  • Pay Runs
  • 401K Administration
  • Skills-Based Learning
isolved Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Resume Management
  • Candidate Management
  • Candidate Scorecards
  • Performance Management
  • Timesheets
  • Time Off Management
  • Paystubs
  • Pay Rates
  • Pay Runs
  • 401K Administration
  • Skills-Based Learning

Pros & Cons

Optimum Pros & Cons
Pros
  • Optimum provides me with dedicated teams across the HR spectrum
  • They give me the best attention and consider all clients equally
  • With Optimum, I worry less about my HR needs
  • It's easy to use, and I can become an expert just by navigating through it for 1-2 hours
  • I don't need any training to use it
  • Optimum saves my business time because they handle the implementation themselves with minimal involvement from my team
  • They are highly professional in their communication and always willing to provide help
  • Optimum has dedicated teams for each HR need, ensuring that my employees receive the best resolution every time.
Cons
  • While the solution appears ideal for small organizations, it may not be suitable for medium-sized and large organizations as a complete package
  • It would be more beneficial to break it down into independent modules that can be outsourced separately.
isolved Pros & Cons
Pros
  • None.
Cons
  • Poor client care service
  • Tax problems leading to penalties and late fees are many
  • Unending technical problems and hitches-while you’re in the middle of a project, the systems just logs you out.

Reviews

Optimum Reviews
Top Favorable Review
J
Joseph
Reviewed on Jul 2, 2021

Optimum solves the problem of implementing better HR practices by providing their own highly specialized HR resources. The fast resolution of queries ensures that my employees are satisfied at all times.

Optimum provides me with dedicated teams across the HR spectrum. They give me the best attention and consider all clients equally. With Optimum, I worry less about my HR needs. It's easy to use, and I can become an expert just by navigating through it for 1-2 hours. I don't need any training to use it. Optimum saves my business time because they handle the implementation themselves with minimal involvement from my team. They are highly professional in their communication and always willing to provide help. Optimum has dedicated teams for each HR need, ensuring that my employees receive the best resolution every time.

Optimum can be costly to implement compared to its peers in the market. It's more suitable for small-sized companies that can't afford a full-fledged HR department. Mid-sized companies can focus on building their own HR resources, while large-sized companies can already afford it. The UI of Optimum is very dull and boring. There are other products and solutions in the market that are much more user-friendly.

Top Critical Review
M
Majorie
Reviewed on Jul 2, 2021

Managing HR functions for contractors has always been a challenging task. Optimum steps in to alleviate this challenge and significantly assists in handling these HR functions.

One of the most appealing aspects of Optimum Employer Solutions is its comprehensive HR functions provided within a single package. Instead of searching for multiple partners to handle different HR functions, Optimum offers all-in-one convenience. Unlike typical HR outsourcing firms that may not include functions like Payroll and Performance Management, Optimum covers these areas as well.

While the solution appears ideal for small organizations, it may not be suitable for medium-sized and large organizations as a complete package. It would be more beneficial to break it down into independent modules that can be outsourced separately.

isolved Reviews
Top Favorable Review
G
Gregory
Reviewed on Jul 2, 2021

Our payroll is handled by iSolved, however the interface is antiquated and unautomated. Even for simple modifications like PFML upgrades, we have to directly get in touch with their team. Although it fulfills its essential purpose, it is not as feature-rich and intuitive as other payroll solutions.

None

Outdated

Top Critical Review
A
Alexander
Reviewed on Jul 2, 2021

Initially, our experience with iSolved was ok until the past few years when things took a negative direction.

None

Poor client care service. Tax problems leading to penalties and late fees are many. Unending technical problems and hitches-while you’re in the middle of a project, the systems just logs you out.

Alternatives

Optimum Alternatives
isolved Alternatives
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Optimum vs. isolved: Detailed Comparison

Optimum vs. isolved Top Ratings & Reviews: isolved

In our rating and review comparison of Optimum vs. isolved, isolved has 79 user reviews and Optimum has 2. The average star rating for isolved is 4 while Optimum has an average rating of 4. isolved has more positive reviews than Optimum. Comparing Optimum vs. isolved reviews, isolved has stronger overall reviews.

Optimum vs. isolved Best Features & Functionality: isolved

Optimum vs. isolved both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Attendance Management, Learning Management System (LMS) Features, Course Management, Payroll Features, Expense Management, Reporting & Analytics, Collaboration Tools, Tax Management, Supported Tax Forms, Payment Options, Accounting Features, Clock-In/Clock-Out Options, Customizable Items, Report Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Project Management Features, Systems/Administrative, Governance, Risk, & Compliance (GRC), Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies, After-Sales Service, Stakeholders Covered. In our feature comparison of Optimum vs. isolved, isolved offers more of the most popular features and tools than Optimum.

Optimum vs. isolved Best Pricing: isolved

In our pricing comparison of Optimum vs. isolved, isolved's pricing starts at N/A/month and is more affordable compared to isolved's starting cost of N/A/month.

Optimum vs. isolved Best Usability: isolved

Our comparison of Optimum vs. isolved shows that isolved scores higher in usability for learning curve, setup & support, quality of support. Optimum scores higher in ease of use, meets requirements, ease of admin, but isolved has the best scores overall for system usability.

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