In our comparison of NinjaOne vs. Remote Desktop Manager, Remote Desktop Manager is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
Add suggested to comparison
In our rating and review comparison of NinjaOne vs. Remote Desktop Manager, Remote Desktop Manager has 203 user reviews and NinjaOne has 23. The average star rating for Remote Desktop Manager is 4.92 while NinjaOne has an average rating of 4.43. Remote Desktop Manager has more positive reviews than NinjaOne. Comparing NinjaOne vs. Remote Desktop Manager reviews, Remote Desktop Manager has stronger overall reviews.
NinjaOne vs. Remote Desktop Manager both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Cybersecurity Protection Types, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of NinjaOne vs. Remote Desktop Manager, NinjaOne offers more of the most popular features and tools than Remote Desktop Manager.
In our pricing comparison of NinjaOne vs. Remote Desktop Manager, Remote Desktop Manager's pricing starts at Free/month and is more affordable compared to Remote Desktop Manager's starting cost of Free/month.
Our comparison of NinjaOne vs. Remote Desktop Manager shows that Remote Desktop Manager scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. NinjaOne scores higher in learning curve, but Remote Desktop Manager has the best scores overall for system usability.
Get your personalized recommendations now.
