NextGen vs. eClinicalWorks: Which is Best? - Wheelhouse

NextGen vs. eClinicalWorks: Which is Best?

NextGen vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of NextGen vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

NextGen Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

NextGen Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Invoicing & Billing
  • Estimates & Quotations
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Invoicing & Billing
  • Estimates & Quotations

Pros & Cons

NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

NextGen Alternatives
eClinicalWorks Alternatives
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NextGen vs. eClinicalWorks: Detailed Comparison

NextGen vs. eClinicalWorks Top Ratings & Reviews: NextGen

In our rating and review comparison of NextGen vs. eClinicalWorks, NextGen has 152 user reviews and eClinicalWorks has 68. The average star rating for NextGen is 3.99 while eClinicalWorks has an average rating of 3.42. NextGen has more positive reviews than eClinicalWorks. Comparing NextGen vs. eClinicalWorks reviews, NextGen has stronger overall reviews.

NextGen vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

NextGen vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of NextGen vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than NextGen.

NextGen vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of NextGen vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

NextGen vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of NextGen vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, learning curve, quality of support, ease of admin. NextGen scores higher in meets requirements, setup & support, but eClinicalWorks has the best scores overall for system usability.

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