N-able Take Control vs. Remote Desktop Manager: Which is Best?

N-able Take Control vs. Remote Desktop Manager: Which is Best?

N-able Take Control vs. Remote Desktop Manager Best Overall: N-able Take Control

In our comparison of N-able Take Control vs. Remote Desktop Manager, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

N-able Take Control Quick Info
WH Score:
9.0
Pricing Score:
8.8
Feature Score:
9.0
Usability Score:
8.5
Company Size:Mid Market, Large Market
Platforms:
Remote Desktop Manager Quick Info
WH Score:
8.9
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.0
Company Size:Small Business, Mid Market
Platforms:

Pricing

N-able Take Control Pricing
Take Control
$25.5
per user / per month
Take Control Plus
$48
per user / per month
Remote Desktop Manager Pricing
Free
Free
per user / per month
Team
Contact Us

Features

N-able Take Control Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Remote Desktop Manager Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

N-able Take Control Pros & Cons
Pros
  • Easy connection to clients and the ability to see who is logged in and their location on our network.
Cons
  • The chat function in Take Control has several drawbacks
  • The UI is unattractive, and there is no option to initiate a chat on your own
  • You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Remote Desktop Manager Pros & Cons
Pros
  • Manages multiple connections types.
Cons
  • User interface on macOS version lacks native feel (icons, dialogs, preferences).

Reviews

N-able Take Control Reviews
Top Favorable Review
J
Jacquelyn
Reviewed on Jul 2, 2021

Helps us to make remote connections, and also see who is currently online.

Easy connection to clients and the ability to see who is logged in and their location on our network.

I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.

Top Critical Review
R
Ramona
Reviewed on Jul 2, 2021

Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.

Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.

The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.

Remote Desktop Manager Reviews
Top Favorable Review
C
Christopher
Reviewed on Jul 2, 2021

Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.

Manages multiple connections types.

AnyDesk native implementation would be an ideal addition.

Top Critical Review
R
Ronald
Reviewed on Jul 2, 2021

There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!

Doubles as a password manager for all connections. Ability to restore connections.

User interface on macOS version lacks native feel (icons, dialogs, preferences).

Alternatives

N-able Take Control Alternatives
Remote Desktop Manager Alternatives
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N-able Take Control vs. Remote Desktop Manager: Detailed Comparison

N-able Take Control vs. Remote Desktop Manager Top Ratings & Reviews: Remote Desktop Manager

In our rating and review comparison of N-able Take Control vs. Remote Desktop Manager, Remote Desktop Manager has 203 user reviews and N-able Take Control has 8. The average star rating for Remote Desktop Manager is 4.92 while N-able Take Control has an average rating of 4.5. Remote Desktop Manager has more positive reviews than N-able Take Control. Comparing N-able Take Control vs. Remote Desktop Manager reviews, Remote Desktop Manager has stronger overall reviews.

N-able Take Control vs. Remote Desktop Manager Best Features & Functionality: N-able Take Control

N-able Take Control vs. Remote Desktop Manager both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of N-able Take Control vs. Remote Desktop Manager, N-able Take Control offers more of the most popular features and tools than Remote Desktop Manager.

N-able Take Control vs. Remote Desktop Manager Best Pricing: Remote Desktop Manager

In our pricing comparison of N-able Take Control vs. Remote Desktop Manager, Remote Desktop Manager's pricing starts at Free/month and is more affordable compared to Remote Desktop Manager's starting cost of Free/month.

N-able Take Control vs. Remote Desktop Manager Best Usability: N-able Take Control

Our comparison of N-able Take Control vs. Remote Desktop Manager shows that N-able Take Control scores higher in usability for ease of use, quality of support. Remote Desktop Manager scores higher in meets requirements, learning curve, setup & support, ease of admin, but N-able Take Control has the best scores overall for system usability.

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