Medallia vs. Qualtrics: Which is Best? - Wheelhouse

Medallia vs. Qualtrics: Which is Best?

Medallia vs. Qualtrics Best Overall: Medallia

In our comparison of Medallia vs. Qualtrics, Medallia is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Medallia Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
8.2
Usability Score:
7.1
Company Size:Mid Market, Large Market
Platforms:
Qualtrics Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
8.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Medallia Pricing
Price Range
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* Vendor does not share prices.

Qualtrics Pricing
Price Range
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* Vendor does not share prices.

Features

Medallia Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Brand Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Social Listening
  • Social Analytics
  • Forecasting
  • Progress Reports
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Conversation Analytics
Qualtrics Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Brand Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Social Listening
  • Social Analytics
  • Forecasting
  • Progress Reports
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Conversation Analytics

Pros & Cons

Medallia Pros & Cons
Pros
    Cons
      Qualtrics Pros & Cons
      Pros
        Cons

          Reviews

          Medallia Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Qualtrics Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          Medallia Alternatives
          Qualtrics Alternatives
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          Medallia vs. Qualtrics: Detailed Comparison

          Medallia vs. Qualtrics Top Ratings & Reviews: Qualtrics

          In our rating and review comparison of Medallia vs. Qualtrics, Qualtrics has 0 user reviews and Medallia has 0. The average star rating for Qualtrics is 0.0 while Medallia has an average rating of 0.0. Qualtrics has more positive reviews than Medallia. Comparing Medallia vs. Qualtrics reviews, Qualtrics has stronger overall reviews.

          Medallia vs. Qualtrics Best Features & Functionality: Qualtrics

          Medallia vs. Qualtrics both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Supported Technologies, Survey Management, Collaboration Tools, Third-Party Integrations, Microsoft 365, Adobe, Governance, Risk, & Compliance (GRC), Customizable Items, Systems/Administrative, After-Sales Service. In our feature comparison of Medallia vs. Qualtrics, Qualtrics offers more of the most popular features and tools than Medallia.

          Medallia vs. Qualtrics Best Pricing: Qualtrics

          In our pricing comparison of Medallia vs. Qualtrics, Qualtrics's pricing starts at N/A/month and is more affordable compared to Qualtrics's starting cost of N/A/month.

          Medallia vs. Qualtrics Best Usability: Qualtrics

          Our comparison of Medallia vs. Qualtrics shows that Qualtrics scores higher in usability for . Medallia scores higher in , but Qualtrics has the best scores overall for system usability.

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