Medallia vs. Meltwater: Which is Best? - Wheelhouse

Medallia vs. Meltwater: Which is Best?

Medallia vs. Meltwater Best Overall: Medallia

In our comparison of Medallia vs. Meltwater, Medallia is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Medallia Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
8.2
Usability Score:
7.1
Company Size:Mid Market, Large Market
Platforms:
Meltwater Quick Info
WH Score:
7.9
Pricing Score:
7.6
Feature Score:
7.9
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Medallia Pricing
Price Range
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* Vendor does not share prices.

Meltwater Pricing
Price Range
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* Vendor does not share prices.

Features

Medallia Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Brand Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Social Listening
  • Social Analytics
  • Forecasting
  • Progress Reports
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Conversation Analytics
Meltwater Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Brand Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Social Listening
  • Social Analytics
  • Forecasting
  • Progress Reports
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Conversation Analytics

Pros & Cons

Medallia Pros & Cons
Pros
    Cons
      Meltwater Pros & Cons
      Pros
        Cons

          Reviews

          Medallia Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Meltwater Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          Medallia Alternatives
          Meltwater Alternatives
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          Medallia vs. Meltwater: Detailed Comparison

          Medallia vs. Meltwater Top Ratings & Reviews: Meltwater

          In our rating and review comparison of Medallia vs. Meltwater, Meltwater has 0 user reviews and Medallia has 0. The average star rating for Meltwater is 0.0 while Medallia has an average rating of 0.0. Meltwater has more positive reviews than Medallia. Comparing Medallia vs. Meltwater reviews, Meltwater has stronger overall reviews.

          Medallia vs. Meltwater Best Features & Functionality: Medallia

          Medallia vs. Meltwater both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Workforce Optimization, Supported Technologies, Language & Speech, Chat/IM Management, Collaboration Tools, Data Management, Third-Party Integrations, Compliance Accreditations, Governance, Risk, & Compliance (GRC), Customizable Items, Systems/Administrative, Identity and Access Management (IAM), After-Sales Service, Survey Management. In our feature comparison of Medallia vs. Meltwater, Medallia offers more of the most popular features and tools than Meltwater.

          Medallia vs. Meltwater Best Pricing: Meltwater

          In our pricing comparison of Medallia vs. Meltwater, Meltwater's pricing starts at N/A/month and is more affordable compared to Meltwater's starting cost of N/A/month.

          Medallia vs. Meltwater Best Usability: Meltwater

          Our comparison of Medallia vs. Meltwater shows that Meltwater scores higher in usability for . Medallia scores higher in , but Meltwater has the best scores overall for system usability.

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