LogMeIn Rescue by GoTo vs. VNC Connect: Which is Best?

LogMeIn Rescue by GoTo vs. VNC Connect: Which is Best?

LogMeIn Rescue by GoTo vs. VNC Connect Best Overall: LogMeIn Rescue by GoTo

In our comparison of LogMeIn Rescue by GoTo vs. VNC Connect, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LogMeIn Rescue by GoTo Quick Info
WH Score:
8.9
Pricing Score:
8.6
Feature Score:
8.2
Usability Score:
7.9
Company Size:All Sizes
Platforms:
VNC Connect Quick Info
WH Score:
8.5
Pricing Score:
8.0
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

LogMeIn Rescue by GoTo Pricing
LogMeIn Rescue by GoTo
$108.25
per user / per month
VNC Connect Pricing
Professional
$16.99
per user / per month
Enterprise
$33.49
per user / per month
Bespoke
Contact Us

Features

LogMeIn Rescue by GoTo Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
VNC Connect Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

LogMeIn Rescue by GoTo Pros & Cons
Pros
  • Rescue software excels in providing remote access to computers, especially when administrative rights are required
  • Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Cons
  • When controlling someone's device, the movement can be a bit slow.
VNC Connect Pros & Cons
Pros
  • Ease of use, phone app, compatibility with multiple devices.
Cons
  • Lack of a more user-friendly environment for those unfamiliar with the technology can be a drawback.

Reviews

LogMeIn Rescue by GoTo Reviews
Top Favorable Review
M
Mark
Reviewed on Jul 2, 2021

Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.

Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.

Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.

Top Critical Review
C
Carmen
Reviewed on Jul 2, 2021

I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems

I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.

When controlling someone's device, the movement can be a bit slow

VNC Connect Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

VNC Connect offers superb ease of use and a phone app, making it incredibly convenient for remote connections. It eliminated the need for our IT guy to physically set up a full remote connection on my computer. I appreciate his recommendation of VNC Connect, as it has been a game-changer for me. I was initially unsure about its compatibility with dual monitors, but I haven't experienced any lag or delays in responsiveness. While using it on a phone can be a bit challenging due to the smaller screen, it still comes in handy for quick tasks or accessing important files or folders. Previously, I would have had to use an old, unreliable work laptop, but now I can easily connect to my personal Android phone, Surface Pro 7, Toshiba laptop, or desktop with dual monitors using VNC Connect. This flexibility allows for quick and efficient access to my computers. I've also started using VNC Connect with my personal computer for web design, as it offers great versatility. The only downside I've encountered is the inability to show just one screen and switch between them on the Android app. For others considering VNC Connect, I highly recommend it, especially if you're using remote connections from Windows. It is easy to set up and allows for quick connections from various devices. VNC Connect solves the problem of being able to access my work computer remotely, enabling me to handle tasks such as payroll from anywhere using any of my devices and computers. This flexibility has greatly benefited my productivity and work-life balance.

Ease of use, phone app, compatibility with multiple devices

Inability to show one screen and switch between them on the Android app

Top Critical Review
D
Daniel
Reviewed on Jul 2, 2021

VNC Connect enables remote access to Mac systems, including headless systems, providing fast and easy protection.

The ability to remotely access a wide range of Mac systems, including headless systems, is highly valuable. VNC Connect offers fast and easy protection.

Lack of a more user-friendly environment for those unfamiliar with the technology can be a drawback.

Alternatives

LogMeIn Rescue by GoTo Alternatives
VNC Connect Alternatives
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LogMeIn Rescue by GoTo vs. VNC Connect: Detailed Comparison

LogMeIn Rescue by GoTo vs. VNC Connect Top Ratings & Reviews: LogMeIn Rescue by GoTo

In our rating and review comparison of LogMeIn Rescue by GoTo vs. VNC Connect, LogMeIn Rescue by GoTo has 79 user reviews and VNC Connect has 44. The average star rating for LogMeIn Rescue by GoTo is 4.53 while VNC Connect has an average rating of 4.38. LogMeIn Rescue by GoTo has more positive reviews than VNC Connect. Comparing LogMeIn Rescue by GoTo vs. VNC Connect reviews, LogMeIn Rescue by GoTo has stronger overall reviews.

LogMeIn Rescue by GoTo vs. VNC Connect Best Features & Functionality: LogMeIn Rescue by GoTo

LogMeIn Rescue by GoTo vs. VNC Connect both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, Contact Management, Appointments/Scheduling, After-Sales Service. In our feature comparison of LogMeIn Rescue by GoTo vs. VNC Connect, LogMeIn Rescue by GoTo offers more of the most popular features and tools than VNC Connect.

LogMeIn Rescue by GoTo vs. VNC Connect Best Pricing: VNC Connect

In our pricing comparison of LogMeIn Rescue by GoTo vs. VNC Connect, VNC Connect's pricing starts at $16.99/month and is more affordable compared to LogMeIn Rescue by GoTo's starting cost of $108.25/month.

LogMeIn Rescue by GoTo vs. VNC Connect Best Usability: LogMeIn Rescue by GoTo

Our comparison of LogMeIn Rescue by GoTo vs. VNC Connect shows that LogMeIn Rescue by GoTo scores higher in usability for ease of use, quality of support, ease of admin. VNC Connect scores higher in meets requirements, learning curve, setup & support, but LogMeIn Rescue by GoTo has the best scores overall for system usability.

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