LivePOS vs. Sapaad: Which is Best? - Wheelhouse

LivePOS vs. Sapaad: Which is Best?

LivePOS vs. Sapaad Best Overall: Sapaad

In our comparison of LivePOS vs. Sapaad, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LivePOS Quick Info
WH Score:
7.7
Pricing Score:
7.3
Feature Score:
7.1
Usability Score:
7.5
Company Size:All Sizes
Platforms:
Sapaad Quick Info
WH Score:
8.6
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

LivePOS Pricing
Lite
$89
per user / per month
Pro
$139
per user / per month
Enterprise
$249
per user / per month
Sapaad Pricing
Sapaad Cloud POS & Restaurant Management System
$49.99
per month

Features

LivePOS Features
  • Item Tracking & Traceability
  • Vendor/Supplier Management
  • Menu Management
  • Tip Management
  • Invoicing & Billing
  • Sales & Purchase Orders
  • Customer Profiling
  • SMS
  • Cash
  • Credit Cards
  • Debit Cards
  • Visa
  • Magnetic Stripe Readers
  • Tap Terminals
  • Kiosks
Sapaad Features
  • Item Tracking & Traceability
  • Vendor/Supplier Management
  • Menu Management
  • Tip Management
  • Invoicing & Billing
  • Sales & Purchase Orders
  • Customer Profiling
  • SMS
  • Cash
  • Credit Cards
  • Debit Cards
  • Visa
  • Magnetic Stripe Readers
  • Tap Terminals
  • Kiosks

Pros & Cons

LivePOS Pros & Cons
Pros
  • All items at my store are now well organized and are in a good place
  • The customer support is awesome and very responsive.
Cons
  • The register part that remains in the store must be installed, you’ll require another computer with this setup on it if your computer experiences downtime, and the support team is sometimes a nuisance.
Sapaad Pros & Cons
Pros
  • Nothing major other than the inventory program.
Cons
  • No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time.

Reviews

LivePOS Reviews
Top Favorable Review
S
Sandra
Reviewed on Jul 2, 2021

All items at my store are now well organized and are in a good place. The customer support is awesome and very responsive.

I have been using this software for 2 years and didn’t find a single thing that could bother me.

Top Critical Review
S
Sam
Reviewed on Jul 2, 2021

Lack of an export button for your inventory, fixing errors taking very long, difficulty in using the software, and lack of knowing how to do POs despite getting help from support made us move to another software.

The available functions are many and downtime is very rare.

The register part that remains in the store must be installed, you’ll require another computer with this setup on it if your computer experiences downtime, and the support team is sometimes a nuisance.

Sapaad Reviews
Top Favorable Review
K
Kristie
Reviewed on Jul 2, 2021

A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.

Nothing major other than the inventory program

Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.

Top Critical Review
M
Matthew
Reviewed on Jul 2, 2021

The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.

Third party integrations and online ordering system

No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time

Alternatives

LivePOS Alternatives
Sapaad Alternatives
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LivePOS vs. Sapaad: Detailed Comparison

LivePOS vs. Sapaad Top Ratings & Reviews: LivePOS

In our rating and review comparison of LivePOS vs. Sapaad, LivePOS has 3 user reviews and Sapaad has 7. The average star rating for LivePOS is 4.33 while Sapaad has an average rating of 4.14. LivePOS has more positive reviews than Sapaad. Comparing LivePOS vs. Sapaad reviews, LivePOS has stronger overall reviews.

LivePOS vs. Sapaad Best Features & Functionality: Sapaad

LivePOS vs. Sapaad both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Relationship Management (CRM) Features, Supported Channels, Payment Options, Payment Partners, Device Management, Supported Devices/Hardware, Customizable Items, Collaboration Tools, Call Management & Administration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of LivePOS vs. Sapaad, Sapaad offers more of the most popular features and tools than LivePOS.

LivePOS vs. Sapaad Best Pricing: LivePOS

In our pricing comparison of LivePOS vs. Sapaad, LivePOS's pricing starts at $89/month and is more affordable compared to Sapaad's starting cost of $49.99/month.

LivePOS vs. Sapaad Best Usability: Sapaad

Our comparison of LivePOS vs. Sapaad shows that Sapaad scores higher in usability for ease of use, setup & support. LivePOS scores higher in meets requirements, learning curve, ease of admin, but Sapaad has the best scores overall for system usability.

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