Lightspeed vs. Vend: Which is Best? - Wheelhouse

Lightspeed vs. Vend: Which is Best?

Lightspeed vs. Vend Best Overall: Lightspeed

In our comparison of Lightspeed vs. Vend, Lightspeed is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Vend Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
8.0
Usability Score:
7.3
Company Size:All Sizes
Platforms:

Pricing

Lightspeed Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us
Vend Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • APIs
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Cash Registers
  • Receipt Printers
Vend Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • APIs
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Cash Registers
  • Receipt Printers

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • Horrible backend, terrible support, etc.
Vend Pros & Cons
Pros
  • Vend offers a lot of useful tools that help me in creating my inventory.
Cons
  • There is a lack of complexity though in using the software in terms of using the tabs
  • There is a tab/layaway function we used as a workaround but not meant for this purpose.

Reviews

Lightspeed Reviews
Top Favorable Review
M
Martin
Reviewed on Jul 2, 2021

Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

Top Critical Review
J
John
Reviewed on Jul 2, 2021

Terrible client care service

Has a rather clean GUI

Horrible backend, terrible support, etc.

Vend Reviews
Top Favorable Review
I
Iva
Reviewed on Jul 2, 2021

Vend offers a lot of useful tools that help me in creating my inventory.

I am glad to have Vend in my life.

Top Critical Review
S
Shalonda
Reviewed on Jul 2, 2021

Vend helped us get the business going when our budget was very limited. Setup and operation were very easy and if there were more functions we would have used those too. But we had to switch to a more expensive software reluctantly. But Vend was very helpful in most aspects of the business.

Vend is a user-friendly and great help for us in our start-up phase in our brewery. We use Vend at a retail store and taproom bar for about six months.

There is a lack of complexity though in using the software in terms of using the tabs. There is a tab/layaway function we used as a workaround but not meant for this purpose.

Alternatives

Lightspeed Alternatives
Vend Alternatives
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Lightspeed vs. Vend: Detailed Comparison

Lightspeed vs. Vend Top Ratings & Reviews: Lightspeed

In our rating and review comparison of Lightspeed vs. Vend, Lightspeed has 430 user reviews and Vend has 32. The average star rating for Lightspeed is 4.46 while Vend has an average rating of 4.25. Lightspeed has more positive reviews than Vend. Comparing Lightspeed vs. Vend reviews, Lightspeed has stronger overall reviews.

Lightspeed vs. Vend Best Features & Functionality: Lightspeed

Lightspeed vs. Vend both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Workflow Automation, Reporting & Analytics, Third-Party Integrations, After-Sales Service. In our feature comparison of Lightspeed vs. Vend, Lightspeed offers more of the most popular features and tools than Vend.

Lightspeed vs. Vend Best Pricing: Vend

In our pricing comparison of Lightspeed vs. Vend, Vend's pricing starts at $119/month and is more affordable compared to Vend's starting cost of $119/month.

Lightspeed vs. Vend Best Usability: Lightspeed

Our comparison of Lightspeed vs. Vend shows that Lightspeed scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Vend scores higher in learning curve, but Lightspeed has the best scores overall for system usability.

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