Lightspeed vs. SYSPRO: Which is Best? - Wheelhouse

Lightspeed vs. SYSPRO: Which is Best?

Lightspeed vs. SYSPRO Best Overall: SYSPRO

In our comparison of Lightspeed vs. SYSPRO, SYSPRO is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
SYSPRO Quick Info
WH Score:
9.3
Pricing Score:
8.5
Feature Score:
8.9
Usability Score:
8.6
Company Size:Mid Market, Large Market
Platforms:

Pricing

Lightspeed Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us
SYSPRO Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Shop Floor Control
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Risk Management
  • Quality Management
  • Sustainability Management
  • Privacy Management
  • Billing Model Management
SYSPRO Features
  • Item Tracking & Traceability
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Shop Floor Control
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Risk Management
  • Quality Management
  • Sustainability Management
  • Privacy Management
  • Billing Model Management

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • Horrible backend, terrible support, etc.
SYSPRO Pros & Cons
Pros
  • Excellent application
  • Data can be easily taken out and used in excel for detailed analysis.
Cons
  • Well, I have to say that the implementation process could be better
  • It's also a bummer that Syspro doesn't have their own tech support team to help out if anything goes wrong.

Reviews

Lightspeed Reviews
Top Favorable Review
M
Martin
Reviewed on Jul 2, 2021

Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

Top Critical Review
J
John
Reviewed on Jul 2, 2021

Terrible client care service

Has a rather clean GUI

Horrible backend, terrible support, etc.

SYSPRO Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

Helpful, as it provides finance, project accounting, and Supply Chain management processes.

Excellent application. Data can be easily taken out and used in excel for detailed analysis.

Syspro does not include equipment maintenance modules which could help find the maintenance cost of equipment. It becomes mandatory to use a different app and sync with Syspro. This is cumbersome.

Top Critical Review
E
Edward
Reviewed on Jul 2, 2021

It's been a huge help for us in terms of collecting data from our shop floor and integrating it into our financial records on a daily and monthly basis. This has made it a lot easier for our managers to stay on top of things and spot potential issues before they become big problems.

Definitely the fact that the interface is so user-friendly and easy to navigate. Plus, the layout is really well-designed and makes it a breeze to access every part of the program.

Well, I have to say that the implementation process could be better. It's also a bummer that Syspro doesn't have their own tech support team to help out if anything goes wrong.

Alternatives

Lightspeed Alternatives
SYSPRO Alternatives
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Lightspeed vs. SYSPRO: Detailed Comparison

Lightspeed vs. SYSPRO Top Ratings & Reviews: Lightspeed

In our rating and review comparison of Lightspeed vs. SYSPRO, Lightspeed has 430 user reviews and SYSPRO has 36. The average star rating for Lightspeed is 4.46 while SYSPRO has an average rating of 4.19. Lightspeed has more positive reviews than SYSPRO. Comparing Lightspeed vs. SYSPRO reviews, Lightspeed has stronger overall reviews.

Lightspeed vs. SYSPRO Best Features & Functionality: SYSPRO

Lightspeed vs. SYSPRO both offer a strong set of features and functionality including Manufacturing/Production Management, Inventory Management, Cash Flow Management, Governance, Risk, & Compliance (GRC), Accounting Features, Customer Relationship Management (CRM) Features, Payroll Features, Asset Management, Expense Management, Project Management Features, Resource Management, Document Management, Signature Management, Collaboration Tools, Portal Types, Workflow Automation, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Reporting & Analytics, Report Management, Data Management, Data Migration, Systems/Administrative, Customizable Items, Third-Party Integrations, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Lightspeed vs. SYSPRO, SYSPRO offers more of the most popular features and tools than Lightspeed.

Lightspeed vs. SYSPRO Best Pricing: SYSPRO

In our pricing comparison of Lightspeed vs. SYSPRO, SYSPRO's pricing starts at N/A/month and is more affordable compared to SYSPRO's starting cost of N/A/month.

Lightspeed vs. SYSPRO Best Usability: SYSPRO

Our comparison of Lightspeed vs. SYSPRO shows that SYSPRO scores higher in usability for ease of use, meets requirements, learning curve. Lightspeed scores higher in setup & support, quality of support, ease of admin, but SYSPRO has the best scores overall for system usability.

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