Help Lightning vs. Remote Utilities: Which is Best?

Help Lightning vs. Remote Utilities: Which is Best?

Help Lightning vs. Remote Utilities Best Overall: Remote Utilities

In our comparison of Help Lightning vs. Remote Utilities, Remote Utilities is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Help Lightning Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.7
Usability Score:
7.9
Company Size:Large Market
Platforms:
Remote Utilities Quick Info
WH Score:
8.9
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:

Pricing

Help Lightning Pricing
Price Range
Contact Us

* Vendor does not share prices.

Remote Utilities Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Help Lightning Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
Remote Utilities Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect

Pros & Cons

Help Lightning Pros & Cons
Pros
  • Accessible and no hardware required.
Cons
  • Adoption curve for seasoned technicians.
Remote Utilities Pros & Cons
Pros
  • Comprehensive remote access and security features.
Cons
  • Internet connectivity dependency.

Reviews

Help Lightning Reviews
Top Favorable Review
L
Leslie
Reviewed on Jul 2, 2021

Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.

Accessible and no hardware required

Adoption curve for seasoned technicians

Top Critical Review
L
Leslie
Reviewed on Jul 2, 2021

Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.

Accessible and no hardware required

Adoption curve for seasoned technicians

Remote Utilities Reviews
Top Favorable Review
E
Eugene
Reviewed on Jul 2, 2021

Remote Utilities provides an excellent solution for remote access to machines. Its support for full remote access, including unattended access and file transfer, ensures smooth and efficient operations. The presence of multiple security options, including 2FA (Two-Factor Authentication), enhances data protection and user authentication. The availability of free licenses for accessing a few machines is a great benefit for smaller setups.

Comprehensive remote access and security features

Initial interface learning curve

Top Critical Review
N
Nathan
Reviewed on Jul 2, 2021

Remote Utilities excels as a comprehensive remote access tool, empowering users with extensive privileges and streamlined file transfer capabilities. While it requires stable internet connectivity on both ends, its value in delivering quick solutions and efficient remote support makes it a standout choice. I highly recommend this tool for anyone seeking a reliable and user-friendly solution for remote access and troubleshooting needs.

Ability to transfer files remotely. Can efficiently control remote computers.

Internet connectivity dependency

Alternatives

Help Lightning Alternatives
Remote Utilities Alternatives
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Help Lightning vs. Remote Utilities: Detailed Comparison

Help Lightning vs. Remote Utilities Top Ratings & Reviews: Help Lightning

In our rating and review comparison of Help Lightning vs. Remote Utilities, Help Lightning has 22 user reviews and Remote Utilities has 11. The average star rating for Help Lightning is 4.45 while Remote Utilities has an average rating of 4.09. Help Lightning has more positive reviews than Remote Utilities. Comparing Help Lightning vs. Remote Utilities reviews, Help Lightning has stronger overall reviews.

Help Lightning vs. Remote Utilities Best Features & Functionality: Remote Utilities

Help Lightning vs. Remote Utilities both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features, Contact Management, Workflow Automation, After-Sales Service. In our feature comparison of Help Lightning vs. Remote Utilities, Remote Utilities offers more of the most popular features and tools than Help Lightning.

Help Lightning vs. Remote Utilities Best Pricing: Remote Utilities

In our pricing comparison of Help Lightning vs. Remote Utilities, Remote Utilities's pricing starts at 0/month and is more affordable compared to Remote Utilities's starting cost of 0/month.

Help Lightning vs. Remote Utilities Best Usability: Remote Utilities

Our comparison of Help Lightning vs. Remote Utilities shows that Remote Utilities scores higher in usability for learning curve, quality of support. Help Lightning scores higher in ease of use, meets requirements, ease of admin, but Remote Utilities has the best scores overall for system usability.

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